The contact owns a 2007 GMC Acadia. After opening the electronic rear liftgate, the door would inadvertently close. The contact indicated that the vehicle was serviced in 2016 per NHTSA campaign number: 15V415000 (structure). The door actuator software was updated, but the failure still occurred. The local dealer (coral springs GMC in coral springs, fl) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.

- Coral Florida, FL, USA

The contact owns a 2007 GMC Acadia. The vehicle was taken to the dealer to be repaired for a recall pertaining to the liftgate, support struts, and reprogramming of the computer. After the repair, the ability to automatically close the liftgate was inoperable because the motor stopped working. The manufacturer was notified of the failure. The vehicle was not repaired. The VIN was invalid. The approximate failure mileage was 125,000.

- El Paso, TX, USA

The contact owns a 2007 GMC Acadia. The contact stated that after the rear liftgate was opened, the liftgate closed independently. The contact sustained an arm injury that did not require medical attention. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V415000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.

- Oklahoma City, OK, USA

The contact owns a 2007 GMC Acadia. The contact stated that the lifegate failed to open. The failure recurred numerous times. The VIN was included in NHTSA campaign number: 15V415000 (structure); however, there was no remedy to repair the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 70,652.

- Hazlehurst, GA, USA