This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Windstar. While attempting to turn into the driveway, the contact heard a clunking noise and a snap. The vehicle was diagnosed by an independent mechanic who stated that the subframe fractured and the tie rod snapped. The vehicle was not drivable. The manufacturer was not notified of the failure. The vehicle was not repaired. The VIN was invalid. The approximate failure mileage was 160,000.
- Escanaba, MI, USA
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- Escanaba, MI, USA