This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Windstar. The contact stated while driving 25 MPH, the vehicle was wobbling. Once the contact arrived at her residence, her husband noticed that the rear of the subframe was fracture. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 10V385000 (Suspension). The manufacturer was not contacted. The failure mileage was 136,000.
The contact owns a 2003 Ford Windstar. The contact stated the vehicle was taken to an independent mechanic for an unrelated issue and they discovered that the rear frame exhibited cracks. In 2011, the vehicle was repaired under NHTSA campaign number: 12V195000 (suspension); however, at the time of the repair the contact had not experienced a failure. The vehicle was not repaired for most recent failure. The manufacturer was notified. The approximate failure mileage was 231,000.
The contact owns a 2003 Ford Windstar. The contact stated that while driving 2-3 mph, the front passenger side wheel detached from the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the wheel detached from the shaft and needed to be replaced. The independent mechanic made the contact aware of a manufacturer's recall for the sub frame. The vehicle was then towed to a dealer where it was confirmed that the sub frame needed to be replaced. The contact stated that the dealer refused to repair the sub frame due to safety hazards during the repairs. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2003 Ford Windstar. The contact stated that the sub-frame exhibited a hole due to rust and corrosion. The vehicle was taken to the dealer for inspection where the contact was advised that there was a hole in the sub-frame. The dealer was notified of the failure who then advised that there were no recalls for the sub-frame. The vehicle was not repaired. The manufacturer was notified of the failure who filed a complaint for the contact. The failure mileage was 139,379.
The contact owns a 2003 Ford Windstar. The contact stated the vehicle was recently repaired under the NHTSA campaign id number 11V030000 (structure: Frame and members: Underbody shields. The remedy repair consisted of attaching a bracket to the rear subframe. After the repair was performed, the vehicle began to vibrate excessively and the bracket protruded into the transmission and caused a hole. The vehicle was not repaired. The manufacturer was notified of the defect and they were unable to provide further assistance pertaining to the repair. The approximate failure mileage was 103,000.
- Siloam Springs , AR, USA
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2003 Ford Windstar, inspected for rear axle corrosion recall, passed and parts added in Mar 2011. At the same time the rear axle was fixed the vehicle was inspected for front subframe recall and passed. Aug 18-2011 the passenger side lower control arm broke while driving at approx 20mph. No letter was ever received from Ford to add parts to front subframe (confirmed by a phonecall to Ford Canada) how did they pass this as it failed 1500 kms later. Not feeling safe to drive it again (Ford is going to fix it!)
The contact owns a 2003 Ford Windstar. The contact stated that the vehicle was repaired under NHTSA campaign id numbers: 10V385000( suspension:rear:axle:non-powered axle assembly) and 11V030000 (structure: Frame and members:underbody shields). The vehicle was later taken for routine maintenance when the technician advised that the brackets that were installed on the vehicle from the recall were not steady and unsafe. The manufacturer was not contacted nor was the vehicle further repaired. The failure and current mileage was approximately 82,000. The VIN was unavailable.
Safety recalls concerns: 09V399000, 10V38500, 11V030000. Recall on # 10V385000 was repaired but still having a problem with the repair have taken back three times they couldn't find anything, but there is still a problem it makes a popping noise when vehicle shifts. Recall on #11V030000 was not repaired, took in for inspection to Ford they said as long as I was in Alabama I nothing to be concern about, the recall notice stated if the vehicle passed inspection the dealer is authorized to complete reinforcement, my vehicle passed inspection but no repair was made.recall on 09V399000 I have talk with them several times they informed me there was no recall for this vehicle for that recall.
Have 2003 Ford Windstar no dealers are willing to take this vehicle in trade because of frame recall, dealers do not have parts to fix frame yet.Ford should buy back all Ford Windstar.these vans are not safe, transmissions are bad, electric windows do not work half the time. Rear axle recall front frame recall. Do not buy one of these vans they are junk.
My 2003 Ford Windstar limited edition has major electrical problems. The hazzard lights will not go off therefore draining my battery. I have to disconnect it whenever I shut it off. It is currently at bay ridge Ford for the recall involving the rear axle. However it has failed emissions for code 171 and 174. I believe there is a major flaw in the design of the Windstar van.
The contact owns a 2003 Ford Windstar. The contact stated that the vehicle exhibited a loud pop from the front passenger side while the vehicle was parked. The contact noticed that the spring had fractured yet the plate in which the spring was attached was still in place. The contact mentioned that the vehicle was included in NHTSA campaign id number: 11V030000 (structure: Frame and members:underbody shields) and contacted the manufacturer. The manufacturer advised that the vehicle would need a diagnostic performed before determining if the failure was related to the recall and if the repairs would be covered. In addition, the contact stated that the vehicle was previously repaired because the front driver side spring failed. The vehicle was not further repaired. The approximate failure mileage was 110,000.
The contact owns a 2003 Ford Windstar. The contact received notification of NHTSA campaign id numbers: 10V385000 (suspension: Rear:axle:non-powered axle assembly) and 11V030000 (structure: Frame and members: Underbody shields). The contact stated that the manufacturer and dealer were not properly inspecting or handling the recall repairs. The contact had not experienced a failure. The current mileage was 200,000. The VIN was unavailable.
Brought my 2003 Ford Windstar in to my local Ford dealership because it failed state safety inspection as the ABS light was on. Ford took the vehicle and inspected it based upon a recall on the rear axle and said that it failed. They provided me with a rental. The next day, I called the dealership and asked them to check the ABS right away anyway as if they were able to repair the axle issue soon, I would still not be able to drive the vehicle off their lot as it wasn't safe. At the time, the service manager agreed. I waited for a call back and received none. A month later, I placed another call and was told that there was going to be another recall for the front subframe and that Ford was going to buyback vehicles that were already in with both issues so I should wait for the recall to become officially in progress. I waited another couple of weeks and when I heard nothing, I called back and inquired about the status. I was told that virtually no cars were failing the inspection for the front subframe, so I would have to wait until an axle was available for me to get my van back. I have still not heard the cost to repair my ABS issue, so my question is, am I going to hear anything about this before they repair my axle, as I am going to be past the 60 days that I am allowed to repair the ABS issue before Massachusetts has the right to revoke my registration for not re-inspecting my vehicle. I am going to call my insurance company tomorrow to find out what I should be doing next, but in the meantime, I am left unknowing what is going to happen. As it stands, I will not have a safe vehicle to drive once they repair the axle as they are unwilling to do any work on the vehicle until they repair the axle.
I went to the service station for recall they first told me my car wasn't able to be fixed then they tell me it is able to be fix I have to be I little skeptical when there flip flop like especially when my family life at stake.
During oil change a visual inspection of surrounding areas revealed a fracture of right rear subframe mount. #1 long term A/C use, #2 rusting of right subframe at rear mount causing fracture of subframe, #3 subframe on order. Van has been in Florida since sold new in 2003.
2003 Ford Windstar rear axle complaint and transmission. First of all, I was left stranded when the transmission went out on christmas eve. Merry christmas to me from Ford. Ford wants $3800 to replace it. The van is only worth that. Then I find out that Ford has had many complaints and failures with the transmission. Why do I have to pay for this. I take care of and maintain my vehicles and I get this handed to me. Then the dealer tells me that the axle needs to be replaced and it might be 6 weeks before the part even comes in. They will not buy the van back because it is a 2003. I think they should. They are the ones who sold me this vehicle and now I have to deal with it. Buy the time they pay for my rental and fix the axle, it would be cheaper to buy me out and save there customer alot of stress.
The contact owns a 2003 Ford Windstar. The vehicle was taken to the dealer for repairs for recall (NHTSA campaign id number: 10V385000 component: Suspension: Rear: Axle: Non-powered axle assembly) when the technician stated the front subframe was severely corroded and there was a hole in front of the bolt that held up the subframe. The contact stated there was an open investigation on that component (NHTSA action number: EA10007 component(s): Structure: Frame and members suspension). The vehicle was repaired for the recall but was not repaired for the sub frame. The approximate failure mileage was 105,100. /updated 3/7/11 updated 12/7/11
I own a 2003 Ford Windstar SE that has serious corrosion where the passenger side front control arm bolts into the frame. It has not failed completely, but I feel I should not be responsible for the cost of this repair.
A D V E R T I S E M E N T S
- Belton, MO, USA