This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Windstar. The contact stated that the automatic doors would open and close without anyone operating the control buttons. The dealer was notified of the failure and advised that there were no recalls for the failure. The manufacturer was notified and confirmed that there were no recalls and offered no assistance. The failure mileage was 119,000.
Ford vehicles should not only be recalled for rear axle rust. There should also be a recall for rust that constantly occurs around the rear wheel well panels. The rust appears to start from underneath the rear side panel on the Windstar. It seems like this is occurring along with the rear axle rust. The sliding side doors have a continuous problem with closing completely when any of the control buttons were used. The doors would reopen over and over. Repeated visit to the service department did not solve the problem which seem to involve the pulley system.
I have a 2003 Ford Windstar with 94,000 on it. Bought it second owner with 18,000 miles only on it and a 75,000 mile warranty. My entire frame is rusting from the door panels to the under frame, supports. Heck I have a hole that developed the size of my fist in the side frame near the passenger sliding door in the rear. My hitch wont even hold cause the metal just bends inwards. There are cars on the road with 150,000 that do not have the rust my car does. Why do I have to pay for the cheap metal they used during this process. Now I have to buy a new car that I cannot afford at this time. I was hoping to keep my car for at least a couple more years but now I cannot, its dangerous. They even told me my rear axle is bending. I will continue to drive my car cause I cannot afford another and if I die so be it I guess cause I guess its all about business as usual. Nothing personal but I am putting my blood on your hands and Ford hands. I cannot drive and lose my job. If it happens it happens when it should have. My sister also has a Windstar that collapsed this weekend upon making a turn thankfully at 25 mile per hour. I drive 70 at times where permissible. Thank you for listening to my concerns and my distinct rudeness. I am just fed up with holding the bag for big business. I paid alot of money for this car. First owners paid 26,000 I paid 19,000 used only two years old. Had it only five years. Heck I had my Dodge for ten. Please please do something before I or someone else dies.
My complaint is for a potential problem. I have a 2003 Ford Windstar that has a water leak in the roof body seams. I took it to a dealer on 5/19 who had a specialist come in to look at it. They said they couldn't do it and suggested taking it to a body shop. I don't think body seams leaking is normal wear and tear and I'm afraid that if I'm in an accident, there could be deadly consequences due to the structural defect. Ford is not being helpful at all. I'm a single mom with no money, but I guess I have to take it to another dealer that has a body shop and have them tear it up. Help. The car has never been in an accident and I bought it new. It took a while for me to figure it out because the water that comes in goes right into the hatchback/trunk carpet. I kept thinking that my kids spilled something or I left the window cracked, trying to give Ford the benefit of the doubt. I don't have time to be bringing my car in. Any other complaints?
A D V E R T I S E M E N T S
- Greensboro, NC, USA