This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Whining noise in power steering. I took to the Ford dealer and they replaced the power steering pump, but less than 10000 miles later the whinning started again. I took it to another Ford dealer and they replaced the rack and pinion (and charged me $800. About 2 months later the whine is back and I know it is the power steering pump.
The power steering pump needed to be replaced for the second time since I purchased this vehicle. It was initially replaced 11/17/2003 at 27,000 miles. Now I am at 44,000 miles, 14 months later and the same problem occurs. The dealer and Ford refused to cover the cost of the replacement. The symptoms were a loud whining sound during slow speed acceleration and whining when turning the steering wheel at slow speeds. This is obviously a defect, but Ford refuses to do anything about it. In addition, the front end does not stay in alignment and front tires wear out very unevenly and quickly.
- Austin, TX, USA
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- Columbia, SC, USA