This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Windstar. The contact noticed that the instrument panel lights and the power locks were failing. He replaced the fuse several times and smelled a burning odor underneath the hood of the vehicle. The contact found fluid leaking from the vehicle, which originated from the cruise control. The wiring harness was damaged. The dealer replaced the cruise control wiring harness, switch, and the speedometer wiring harness at the cost of $888. The manufacturer stated that the VIN was not included in NHTSA campaign id number 07V336000 (vehicle speed control); therefore, they would not assist. The vehicle has been repaired. The VIN was unknown. The current and failure mileages were 80,000.
Front impact on passenger side, 1 minute after impact vehicle bursted into flames. Unknown speed. No injuries, vehicle was totalled. Fire looks as if it started from the top of the engine.
- White Lake, MI, USA
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- Lee Summit , MO, USA