The contact owns a 2002 Ford Windstar. The contact stated that the vehicle was taken to the dealer for repairs under NHTSA campaign id numbers: 11V030000 (structure: Frame and members:underbody shield) and NHTSA campaign id number: 10V385000 (suspension:rear:axle:non-powered axle assembly). The contact stated that the it took over eight months to perform the repairs and the vehicle became inoperable after repairs. The dealer stated that the battery and fuel pump had become defective and would need to be replaced. The manufacturer was contacted who did not offer any assistance. The vehicle was not further repaired. The failure and current mileage was 193,000.

- New Heaven , MI, USA

I owned a 2000 Ford Windstar. The passenger rear door would, upon closing, slide back open frequently. The dealership constantly said nothing was wrong. Finally, we traded in on a 2002 Ford Windstar. Within 1 week of purchase the passenger sliding door began sliding back open upon closing - and would jerk back once closed. We have had it worked on 3 different times. It closes now, but has a rattle in it when driving and when the weather changes it makes loud noises when opening and closing. Once in a while, upon cold start, the cd player will constantly rotate back and forth - while radio is on or off-until I turn car off and open driver door. When parking, I can open driver door, push lock button, then push unlock button - get out and close door. The security system will flash, indicating activation. Keep in mind, the car is uplocked. If I open a door, the horn will begin blowing. As you can see, we have had out fill of Ford. This is a company car and the entire mangement staff is fed up.

- Pearl, MS, USA