This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Windstar. While the vehicle was undergoing routine service, the dealer diagnosed that the sliding door latch and lock actuator needed replacement. There were no warning indicators illuminated. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The manufacturer was not notified. The VIN was invalid. The failure mileage was 115,292. Updated 02/03/17
ABS warning light comes on then goes off after vehicle shut off for a period of time. Headlights dim and interior lights don't shut off at times for a long period of time. Sliding door and door locks don't work properly at times and power window on passenger side doesn't open at times. Sliding door has opened on it's own at times after the vehicle has been vacated and locked.
Ford Windstar 2002. The doors frequently open up again after I have hit the auto door close button and it takes several times to get it to latch. One door wouldn't open for 6 months, but now will occasionally. The most serious issue is that lately the sensor has been saying that the door is closed properly, however it has opened 6 times now while I am driving with my kids in the car. I took it in to the shop once when it was malfunctioning but not opening while I am driving, paid $500 to get it fixed, and it still never worked well. When I take it back in to the dealer, they say that there is nothing wrong with it. It is back in the shop now and I basically had to say there was going to be a lawsuit filed if one of my kids was hurt or killed if the door opened up while I was driving again, to get them to take another look...they said they would look at it and get back to me with an estimate to get it fixed!
The contact owns a 2002 Ford Windstar. The contact stated that the passenger side power windows and doors automatically lock and unlock on a daily basis. He is unable to lock or unlock them manually. The contact has been to the dealer four different times regarding the electrical sensor failures. The engine size was unknown. The current mileage is 105,254 and failure mileage was 34,000.
: the contact stated while braking from 10 mph under normal conditions, the vehicle surged forward, almost going over a curb. The vehicle was taken to a service dealer, where the dealer was unable to duplicate the problem. The manufacturer was also notified. There was a squeaking noise when the sliding door was closed. The consumer complained of the transmission slipping, the dealer reprogrammed the PCM and re-filled the transmission fluid. The shifter was re-adjusted. The vehicle pulled to the right occasionally, the speedometer was inaccurate. The headlights would go dim at times. Updated 01/09/07.
- New Salem, PA, USA
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Door locks are activated and continuously active themselves, locks open and close and chimes for door ajar appears on instrumentation panel. Lights on the mirrors luminate due to car reconginizing symtom of open door, draining battery. This problem first occurred while on an 8 hour drive home from Canada, was brought to Ford, they changed the front passengener sensor claiming car was fixed after 2 days in the shop. 5 days later while enroute to nc, the same problem arose, locks opening and shuttiing and car chimming constantly. Car was flatbedded to a Ford dealership in North Carolina. Car was supposedly fixed, again, after 3 days in the shop. Ten miles bbefore reaching my destination 65 miles away from dealership, same problem occurred again, after the rear sliding door sensor was replaced at this Ford. After numerous attempts at fixing, Ford Motor Corporation, has been unsuccessful in solving this problem. Now security alarm, is activated due to door locks opening and closing.
While driving at any speed the rear driver's door opened and closed on its own. Dealership inspected vehicle four times on different occasions, and found nothing wrong with the door.
While driving at any speed, intermittently the back right sliding door comes ajar. The problem has occurred on three occasions. The dealer has no idea what causes the problem. Currently, the consumer has a problem with the back/left side door closing securely. The door had been leaking since the vehicle was purchased. The door had a significant difference in space between the front door in comparison to the driver door. Also the cruise control was inoperative.
A D V E R T I S E M E N T S
- Zanesville, OH, USA