This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Last night at approximately 8:30 pm, a pleasant evening at about 65 degrees and a light rain; for no reason whatsoever the rear quarter (automated) window exploded on the drivers side. The glass was on the inside of the vehicles back and middle seats as well as in the driveway. Because I have seen several other complaints about this issue, I think this qualifies as a safety hazard because of the shards of glass flying everywhere; if there would have been anybody in the van this could have caused them serious injury. Ford Motor Company needs to be held accountable for this issue and back it up with action by finding and fixing the problem; or at the very least cover the cost of the damages.
2001 Ford Windstar sport minivan was parked. One person entered thru the drivers side sliding door and pushed the button to open the sliding door on the passenger side. Loud popping noise was heard and rear passenger side window exploded. Large chunks of glass were shattered both inside and outside the car. Minor cuts from the glass were sustained. Window was replaced at my expense.
The contact owns a 2001 Ford Windstar. When the contact first purchased the vehicle, it shut off. The rings in the engine had to be replaced. She also heard a rumbling sound when the brake pedal was depressed. An auto repair shop stated that the brakes were operating normally; however, after much complaining, the contact had the front brakes replaced. The windshield wipers stopped working after a new windshield was installed. The vehicle was diagnosed and the motor was found to be the cause of the failure. The motor was replaced. A couple of months later, the vehicle began leaking antifreeze and was towed to a repair shop. The contact was informed that the fuel injection hoses were leaking. The leak was repaired. Three weeks later, the vehicle would buck and shut off. She was informed that the catalytic converter was completely destroyed. Lastly, the contact noticed an issue with the rear of the vehicle. It would fishtail or wobble while driving various speeds. The dealer stated that the vehicle was no longer included in the factory warranty. The manufacturer has not been notified. The current mileage was 74,056 and failure mileage was approximately 65,000.
Consumer stated arm rest on the passenger side of the vehicle is broken, cause unknown. Clunk noise in front end while turning or accelerating from a stop, can also be felt with vibration, passenger side dash area hanging. Both sliding door rubber stops missing, driverside sliding door stop replaced. Grinding noise in rear when applying brakes. When heat is on vent smells like something is burning. Wipers will not clear windshield, washer solvent sprays in one spot. Normal operation.
A D V E R T I S E M E N T S
- Sullivan, MO, USA