This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact stated that the 2001 Ford Windstar's windshield wipers no longer work. The contact stated that they started with the intermittent wipers which would not completely wipe the window unless one continuedt O work the knob. She stated that now the windshield wiper doesn't wipe the windows at all. The contact found a recall 01V261000 for visibility: Windshield wiper/ washer: Motor. She called the manufacturer, and they informed her that this recall should have been taken care of by now, and would not help her with any other information. The contact felt that this vehicle should be apart of the recall since the vehicle only had 74,000 miles on it. The failure mileage was 70,000.
: the contact stated that a recall on the replacement of the windshield wipers cover was not performed on the vehicle. An independent repair shop notified the contact of the recall and determined that the dealer should be contacted for repairs. The vehicle was taken to the dealer who determined that the recall work had already been issued on the vehicle and no other service was performed. The vehicle was taken back to the independent repair shop who stated that the recall pertained to the replacement of the windshield wipers cover and the prior recall work that had been done on the vehicle was for the addition of silicone over the molding holes. The manufacturer was notified and would not assist the contact with recovery work to the recall.
On June 27th 2005, I was driving and it was raining heavy and my wind sheild wipers stopped working, I could'nt see anything, so I drove slowly to the side of the street and I almost hit this lady and her daugther who was crossing the streets cause I could not see them cause the rain was coming down so heavy.
Regarding recall # 01V261000. My 2001 Ford Windstar [xxx] was not included in that recall. However, I am having the exact issue as described in this recall. I contacted Ford and they are unwilling to do anything about it. My vehicle is the same year as the year listed in the recall. It seems very odd that I am having this issue yet I some how missed the recall window by a small margin. This is a safety related issue and I am disappointed that Ford has not responded appropriately. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
Consumer stated arm rest on the passenger side of the vehicle is broken, cause unknown. Clunk noise in front end while turning or accelerating from a stop, can also be felt with vibration, passenger side dash area hanging. Both sliding door rubber stops missing, driverside sliding door stop replaced. Grinding noise in rear when applying brakes. When heat is on vent smells like something is burning. Wipers will not clear windshield, washer solvent sprays in one spot. Normal operation.
A D V E R T I S E M E N T S
- Mcdonough, GA, USA