This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Windstar. The contact stated that the windshield wipers would malfunction while being used during inclement weather. The contact called the manufacturer regarding the windshield wipers and the manufacturer informed the contact their is a recall regarding the windshield wipers (recall 01V26100) but his VIN number was not included. The contact stated this is a major safety issue and the manufacturer should be responsible for the repairs. The failure mileage was unknown.
: the contact stated the wipers stopped working on the vehicle and the wiper/washer motor was getting hot. There is a NHTSA recall, # 01V261000, regarding the wiper/washer motor. The vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the VIN. Updated 4/11/2006 -
The caller complained about windshield wiper/motor problem. There was NHTSA recall 01V261000 on this issue and the repairs were done by the previous owner. Dealer said the recall work was already done, and the caller had to pay for it. Manufacturer said the work was done on December 7, 2001.
On June 27th 2005, I was driving and it was raining heavy and my wind sheild wipers stopped working, I could'nt see anything, so I drove slowly to the side of the street and I almost hit this lady and her daugther who was crossing the streets cause I could not see them cause the rain was coming down so heavy.
- Bronx, NY, USA
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When the windshield wipers are engaged they will either work for a few seconds and quit or not work at all. Dealership replaced the wiper motor twice, and the front electronic control module. But problems still exists. Recall 01V261000 was issued, but this vehicle was not covered under the recall due to VIN. Also, clunking on the front driver side at low speed or when turning left. Dealership checked the vehicle and later replaced the brake rotor. Starter were also replaced.
I purchased a 2001 Ford Windstar in October 2001. I have had to have the transmission rebuilt in December 2003. I only have 46,640 miles on this vehicle. It has cost me $2158 to have this repaired. The transmission should not have been giving me problems with this few of miles on it. The transmission starting changing really hard and starting making loud clunking noises when shifting. It began to start slipping into neutral while driving down the road. The dealership has not helped me at all and Ford Motor Company has been informed of my problem. The state attorney general has also been notified. I think Ford motor should have a recall and pay for the repairs for these vehicles that have failed for those of us who trusted these to be reliable family vehicles. Go to www.carsurvey.org and see all the consumer complaints for the Ford Windstar. The windshield wiper motor had to be replaced just shortly after I purchased this vehicle. Floor to seat safety latches have been replaced due to recall in December 2003. Windshield has constant crackling noise as I am driving.
NHTSA recalls 01V261000 and 01V207000. Dealer has been contacted for repairs. Dealer failed to return phone calls over a two week period, after filing a complaint with NHTSA, the dealer scheduled an appointment.
A D V E R T I S E M E N T S
- Eugene, OR, USA