This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Windstar. The contact noticed that the paint on the roof and rear of the vehicle had abnormal discoloration and was becoming progressively worse. Two months later, he noticed water leaking through the windshield. A professional technician stated that the hooks holding the windshield together were defective. The vehicle has not been repaired. The dealer stated that there were no recalls regarding this failure. The failure mileage was 55,000 and current mileage was 63,000.
There were 2 cracks on the base of the windshield. It appeared that the cracks originated from the base of the molding. It was later determined that a small peddle caused the windshield to crack.
2nd attempt to fix noise coming from windshield, cowl was replaced, but problem still persists. Sounds like windows are open inside when air is off, all windows are shut. Speeds reach 55 and over, loud squeek coming from lower windshield area. When I spoke to mechanic he mentioned that this was other Ford vans with same problem, but no recall has been issued, why? it doesn't seem safe in this vehicle knowing that there is air coming in under the windshield. We are going in for our 3rd attempt and we are concerned about our manuf. Warranty running out before this matter is corrected. Please help!
A D V E R T I S E M E N T S
- Orland Park, IL, USA