This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We had our left rear tire blow out and it tore off our fuel filler pipe. I imagine this could be extremely dangerous if the rim had sparked it could have caught fire.
Driving the vehicle became uncomfortable at both low and high speed; therefore, I started investigating to try to identify the cause. 1st I found one of the rear shocks was very bouncy, the rear tires were not straight and both rear tires were wearing on the inside. Replaced both rear shocks. That didn't solve the problem and the rear tires were still not straight. Next I went to mike naughton Ford dealership and talked with a service representative about the problem and asked if there was a recall. The technician said that I needed to bring the vehicle in for an alignment and have the rear cambers shimmied so that the wheels would be straight at a estimate cost of $200, that there were no recalls to have this work done. Last night (10-13-2013), I jacked the vehicle up to look under to see how difficult it would be to perform the work myself. I decided that I would take the vehicle to Ford and pay them to do the work. I was jacking the vehicle up to remove the jack stance and both tires fell almost to the floor. I look under the vehicle to identify what happened and found the axle housing bent/broken in half. It appears that it has been cracked/broken for some time because the initial break was rusty. Have not been able to follow-up with the Ford dealer yet - I believe that the service department might be closed today (columbus day) because I haven't been able to reach anyone by phone.
Occurrence: 12 October 2010. Traveling I-95 Washington, DC/suitland, md. Vehicle: Ford Windstar, 2001. Speed : 60-65 mph. Traffic : dense. Failure of defective part : rear axle snapped in two parts while traveling on smooth highway, northbound. Explosive sound, lots of smoke, extreme consternation/fear of heart attack experienced by my wife and I ( my wife has a dangerous heart condition "ihss") at occurrence. I immediately turned on hazard flashers. Managed to maneuver across several lanes of traffic to get to highway shoulder safely!! thank god for the alert fellow travelers behind us!!! if we were hit by any 18-wheelers on the highway, I wouldn't be writing this complaint now!!! concern for our safety was shown to us by fellow travelers; particularly, md traffic safety person, who should be commended by his superiors for his professional and understanding actions!! he looked at the damage and said that he had never seen anything like it before; and he said that we were lucky to be alive!!! van was transported by professionals to the nearest Ford dealership where I first became aware that a recall notice was in force for my vehicle!!! at this point, I became greatly disturbed that I had no previous notification of this dangerous condition and that my wife, grand children, etal were traveling in potential rolling coffin! in my opinion, this seems to be criminal; particularly if greater profit motives might be involved! I certainly hope that inferior materials were not used in this regard!! I was informed that my van would have to remain at the Ford dealership until Ford Motor Company decides how I will be provided with a safe vehicle, since no replacement axles were available. (nb ; I have no idea whatever other damage exists as a result of this awful failure! I certainly don't want a duplicate axle replacement to replay this horrific catastrophe! in my wife's delicate condition, I cannot expect her to travel in this unsafe vehicle! justice!!!
Eha tire valve TR-414 cracked and leaked air from tire. Occurred at slow speed so no catastrophic outcome. Tire was damaged while driving and removing vehicle from roadway. New set of tires purchased July 2008. Valve stem failure July 2009. Purchase was from just tires brand was Goodyear assurance comfortread.
Rubber tire valve stem cracked. Tire deflates. Has occurred so far on 3 of 4 tires purchased in October 2006. Failures occurred in March 2008, July 2008 (twice). In all three cases, valve replaced by tire dealer.
- Kensington, MD, USA
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- while driving at about 65 mph on 12/26/06 the contact heard a loud noise. He proceeded to pull the vehicle over to side of the road and noticed it had a flat tire. The contact stated that the road conditions were good and the evening was clear. The contact said that he then returned home and inspected the tire and found no punctures in it, but did notice a bump in the tire. The contact stated he took tire to Firestone tire center the next morning, and the technician said that the tire was punctured by a nail, but there was no nail in the tire. The technician did show him an imprint of the nail on the inside of the tire. The contact called to find out if this tire had any safety issues. The information on the tire was: 214/65R16, model # FR380 and dot# W26V38B2306. The contact has the damaged tire, and Firestone did replace it with a new tire. The technician told the contact that they had to scrap the inside of tire and clean it up before they gave the damaged tire back. Updated 02/06/07.
I have made contacts before with Ford. Many items upon my vehicle have went bad since purchase. My main concern was tire blow outs. I contacted Ford after 2 tires blow outs within 3 months time. Since my contact I have had to replace an air conditioner, and other items. But my main concern was a tire blow out again that left my vehicle with front damage and my lower back in pain.
Tires were replaced with wrong size by 2 separate dealers causing tire sensor light to be on. After over 25 service visits problem discovered.dealer sent home with known safety problem "would not correct properly" 4 days later accident resulted.
While in motion, vehicle suffered a blowout. The consumer is seeking reimbursement for charges incurred for the blown tire. The consumer found that the seat belt buckle inoperative. (recall#01V227001) the tire had less than one thousand miles when the incident occurred. RQ04011.
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- Queen Valley , AZ, USA