This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Windstar. The contact stated that the rear axle was fractured and an abnormal bumping noise was heard. The contact parked the vehicle and noticed smoke coming from the rear tires. The vehicle was taken to an independent mechanic who found an unknown recall associated with the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The dealer was not contacted. The failure mileage was 142,000.
The contact owns a 2001 Ford Windstar. While driving 40 mph, the rear of the vehicle shook. The following day, the contact noticed that the rear driver's side wheel was tilted inward. He checked under the vehicle and noticed that the rear axle was fractured. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The contact called the manufacturer and was informed that, due to the age of the vehicle, they could not assist and repair the vehicle. The approximate failure mileage was 182,000.
The contact owns a 2001 Ford Windstar. While driving approximately 12 mph, the rear of the vehicle lowered and the rear driver's side tire became stuck under the wheel well. The contact pulled the vehicle over to the side of the road. The contact looked underneath the vehicle and noticed that the rear driver's side axle had fractured. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,500.
The contact owns a 2001 Ford Windstar. The contact received notification of an unknown recall regarding the rear axle. The contact took the vehicle to blackwell Ford Inc (41001 Plymouth rd, Plymouth, mi 48170; 734-453-1100) where it was determined that a repair was not needed. The recall was deemed completed. Approximately two years after the recall, the vehicle underwent routine inspection and it was diagnosed that the rear axle fractured and needed to be replaced. The vehicle had not been repaired. The dealer was not contacted. The manufacturer was made aware of the failure who informed the contact that, due to the vehicle passing inspection for the recall, they were unable to provide the repair. The approximate failure mileage was 113,628.
The contact owns a 2001 Ford Windstar. The contact stated that the vehicle was repaired under NHTSA campaign number: 15V608000 (suspension). While driving at an unknown speed, an abnormal noise was heard from the rear of the vehicle. The contact noticed that the rear driver side tire was pushed in the vehicle and the rear axle was fractured. The vehicle was not taken to a dealer or diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 131,000.
- Greenville, SC, USA
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The contact owns a 2001 Ford Windstar. While the vehicle was undergoing an inspection, the technician noticed that the rear axle was bending and caused the rear driver and passenger side tires to wear unevenly. The vehicle was repaired due to a previous recall on the axle. The manufacturer was notified of the failure. The failure mileage was 318,000.
The contact owns a 2001 Ford Windstar. While driving 30 mph, the vehicle vibrated. Once the contact parked the vehicle at his residence, the rear driver side wheel collapsed due to the rear axle malfunctioning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 102,000.
The contact owns a 2001 Ford Windstar. The contact stated that the rear axle fractured. The vehicle was previously serviced under NHTSA campaign number: 12V195000 (suspension) in 2013. The contact felt that the recall remedy failed to repair the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was 110,919.
The contact owns a 2001 Ford Windstar. While driving at 25 mph, the contact noticed smoke coming from the rear of the vehicle. Upon further inspection, the contact noticed that the rear driver side was leaning inwards and rubbing against the wheel well. The contact also noticed that there was a crack on the rear axle. The vehicle was taken to an independent mechanic who diagnosed that the rear axle needed to be replaced. The vehicle was not repaired. The vehicle was then taken to another mechanic, but the contact was unsure about the part that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was previously repaired under NHTSA campaign number: 12V195000 (suspension). The failure mileage was 110,000.
The contact owns a 2001 Ford Windstar. While driving at 40 mph, the contact heard a noise coming from the rear of the vehicle. Upon further inspection, the contact noticed that the rear driver side axle cracked. In addition, the contact noticed that the rear driver side tire was tilted inwards. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 134,037.
The contact owns a 2001 Ford Windstar. While installing new tires on the vehicle, it was discovered that the rear axle was fractured. The dealer stated that the vehicle was not included in NHTSA campaign number: 12V193000 (power train). The vehicle was not repaired. The failure mileage was 181,618.
The contact owns a 2001 Ford Windstar. While driving approximately 35 mph, the vehicle began to veer in one direction independently. In addition, the rear of the vehicle began to vibrate excessively. The vehicle was taken to an independent mechanic who stated that the rear axle fractured. The recall that was related to the failure, NHTSA campaign number: 12V195000 (suspension), had expired. The vehicle was not repaired. The manufacturer was notified. The VIN was unavailable. The approximate failure mileage was 137,000.
The contact owns a 2001 Ford Windstar. While driving 45 mph, the rear axle fractured. The vehicle was taken to an independent mechanic who confirmed that the rear axle failed. The vehicle was not repaired. The contact stated that the vehicle was previously repaired according to NHTSA campaign number: 10V385000 (suspension). The manufacturer was notified. The approximate failure mileage was 160,000.
The contact owns a 2001 Ford Windstar. While driving approximately 45 mph, the contact heard a loud noise outside of the vehicle and maneuvered to the side of the road. The contact examined the vehicle and noticed that the rear axle fractured. The vehicle was taken to an authorized dealer for diagnosis and they stated that the rear axle required replacement. There was a recall related to the failure under NHTSA campaign id number 10V385000 (suspension: Rear: Axle: Non-powered axle assembly); however the vehicle was ineligible because it was not currently registered or sold in the United States, as mentioned in the recall. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000.
The contact owns a 2001 Ford Windstar. The contact stated that the rear axle broke while in reverse. The vehicle became inoperative and was towed to the dealer. The contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 10V385000 (suspension:rear:axle:non-powered axle assembly). The manufacturer was notified, and also informed the contact that the vehicle was not included in the above recall. The manufacturer did not offer any assistance towards the repair. The vehicle was not repaired. The failure mileage 130,000.
The contact owns a 2001 Ford Windstar. The contact was driving 20 mph when the rear of the vehicle began to sway abnormally. The contact was able to move the vehicle onto the shoulder where it was towed to the dealer. The dealer performed a diagnostic that located the failure at the rear axle lower bracket arm, which was corroded. The vehicle was not repaired. The failure and the current mileage was 200,000.
The contact owns a 2001 Ford Windstar. While driving approximately 55 mph, the rear of the vehicle began to sway back and forth. The vehicle was taken to an independent mechanic where the contact was told the rear axle fractured. The vehicle was repaired by the independent mechanic. The vehicle was also included in recall 11V030000 (structure: Frame and members: Underbody shields). The vehicle was taken to an authorized dealer where the contact was told the vehicle did not need to be repaired. The failure mileage was 100,000 and the current mileage was 120,000.
A D V E R T I S E M E N T S
- Racine, WI, USA