This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Windstar. While driving in a parking lot, a clunking noise was heard. The vehicle was taken to a dealer where it was diagnosed that the front coil springs fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 119,000.
The contact owns a 2001 Ford Windstar. The contact stated that while driving in reverse out of the drive way the front coil spring broke in half. The vehicle was towed to the dealer. The manufacturer will be contacted. The vehicle was not repaired. The failure and the current mileage was 68,000.
The contact owns a 2001 Ford Windstar. While driving 30 mph, the driver side front tire blew out. The vehicle was pulled over, but the tire was unable to be changed due to broken parts. The vehicle was towed to the dealer. The dealer stated that the coil spring failed and caused the tire to blow out. The current and failure mileages were 136,000.
I was driving downtown to pick up pizza for my family, as I braked for a stop sign and came to a stop I heard a loud noise and experienced a very hard shaking from the front of the van as if I had been hit by something. After investigating and finding no visible damage O vehicle I drove home slowly. After traveling approximately a mile or so I began to smell something hot. As I began to pull over to the edge of the road I saw smoke, and then I experienced a blowout of the left front tire and the left front side of the vehicle dropped towards the ground. Prior to this event I had no problem with the vehicle and heard no noises related to this. I am now having the vehicle transported to the local Ford garage, where they are going to replace the front springs, and assess for any other damage caused by this incident.
- the contact has a 2001 Ford Windstar. While the vehicle was parked heard a loud bang.he looked at the front suspension and noticed that the driver's side coil spring failed. The contact took the vehicle to the dealer, where the van was being fixed. The contact called the manufacture R, and they told him that it was out of warranty, and they could not help him. The contact said that he had pictures, and will have the part to send.
- Clifton Park, NY, USA
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I was traveling at 25-30 mph heard a heavy clunking noise, felt the steering wheel lose control of the wheels and pulled over almost immediately and called a tow truck. We replaced the coil springs on both front wheels.
2001 Ford Windstar coil spring broke while backing slowly out of driveway. We heard a loud "snap" from the front right tire. Upon inspection, we saw the coil spring had cracked in two pieces. Ford Windstar had a recall for 1997 and 1998 for this very problem. I believe this should be investigated. May be a recall needed here.
: the contact stated while pulling out at 7mph a snapping noise was heard from under the vehicle near the passenger side tire. The vehicle was towed to the dealership. Upon inspection the dealer determined the front coil spring needed to be replaced due to road salt corrosion. The front coil spring is currently being replaced at the dealership. 08/02/06 updated.
The consumer states the front coil spring on his vehicle broke puncturing the tire on the left hand side. The service dealer states there are no parts available to have this repaired. There is a recall for this component, but the contacts vehicle does not fall under the recall campaign.
We have a 2001 Ford Windstar mini-van. We took van in for service due to "check engine" light. Wife also noticed thumping in tire well. Egr regulator was changed for "check engine" light, but the thumping turned out to be two (2) broken front coil springs!! how does a highway driven mini-van get two (2) broken springs? that was three (3) weeks ago and the van is still in the dealership waiting for the replacment springs which we are told are on back order. Appears to me that if these springs are on back order, there must be a pretty good demand for them. The fact that both are springs broke with highway usage indicates a possible design problem. I believe this should be investigated. May be a recall needed here.
A D V E R T I S E M E N T S
- Brookfield, WI, USA