The contact owns a 2001 Ford Windstar. The contact stated that while driving at approximate speeds of 55 mph, the sub frame and control arm fractured and fell off of the vehicle. The contact was unable to maintain control of the vehicle and proceeded off of the road. The failure mileage was 82,000.

- Norwalk, OH, USA

2001 Ford Windstar 70,000 miles, had a minor fender bender took to the dealer for repair, once I received the van back an hour after the check engine light came on, called dealer they stated that they needed to reset the codes bring it back when I could. The very next day and every day after that until the final day I called stating the steering wheel seemed odd and I had to slightly turn it to the left to go straight. I again was told that they just needed to realign the steering wheel but not to worry. On the fifth day I called and said I wasn't sure the vehicle was safe to drive because the wheel now had to be turned half way to the left to go straight. Again I was told not to worry just bring it in the next day. 3 minutes later the vehicle stopped and wouldn't move. A tow truck was called and it turns out the control arm that was just replaced fell off!! the dealer informed me it was not their fault due to the fact that the frame was rotted out, something they claim to have never seen. Needless to say after hours on the phone with Ford and the dealer so far I have gotten no where. So I decided to do some research online and found this site which informed me that there are almost 15 cases of the same thing reported! why does Ford think this is not their problem and are they waiting for a fatal accident to do something about this?

- Stow, OH, USA

The contact owns a 2001 Ford Windstar. While accelerating from a stop, the contact felt as if the vehicle had a flat tire. When he pulled the vehicle over, the front end dropped and he heard the fan striking the metal. The vehicle was towed to the dealer and they stated that the front passenger side control arm mount rusted from the subframe and the engine cradle. The dealer replaced the engine cradle. The vehicle is still under repair. The current and failure mileages were 44,139. Updated 04/21/08

- Elmira, NY, USA

: the contact stated while driving 50 mph a loud bang was heard. The vehicle then went out of control; going into a ditch, across the highway, and finally stopping in another ditch. The vehicle was towed to a dealership where it was determined the front control arm rusted away from the vehicle. Updated 04/17/06

- Ligonier, IN, USA