This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Windstar. The contact stated that the vehicle failed to drive or reverse. The vehicle was taken to an independent mechanic, who diagnosed that the front lower control arm fractured. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
The contact owns a 2001 Ford Windstar. The contact heard a loud noise outside of the vehicle while he was backing out of a parking space and shifting into the "reverse" position. The vehicle suddendly failed to operate in reverse. Immediately, the gear shifter was placed into the "drive" position; followed by no power response. The driver turned the engine off and inspected the vehicle. The front passenger wheel was turned outwardly when the right shaft disengaged from the differential. The vehicle was towed to an authorized dealer for inspection. The technician stated that the failure was contributed to the engine cradle which exhibited severe rust and caused the lower control arm to break. The vehicle was repaired for malfunction. The contact had concern of the safety risk involved. The VIN was not available. The failure and current mileages were 71,000.
The contact owns a 2001 Ford Windstar. While making a left turn at 10 mph, the contact heard a loud noise. The vehicle was towed to the repair shop and it was discovered that the lower control arm bracket failed and the sub-frame was rusted. The repair would cost $1,000. The vehicle is no longer under warranty. The current and failure mileages were 130,000.
- Lackport, NY, USA
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- Hazel Crest , IL, USA