A fractured axle can affect vehicle handling and increase the risk of a crash.

Suspension — Rear — Axle — Non-Powered Axle Assembly

Summary

Ford is recalling certain model year 1998-2003 Windstar vehicles manufactured from September 1, 1997 through February 28, 2003 and currently registered or originally sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. After many years of vehicle service in these areas, corrosion can weaken the rear axle, making it susceptible to torsional stress. Corrosion and stress can lead to cracks which if undetected can propagate and result in a complete fracture of the axle.

Actions

As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. This service will be performed free of charge. The safety recall began on October 20, 2010. Owners may contact Ford at 1-866-436-7332.

Documents (79)

• Q's & A's
• Customer Information Sheet
• Vehicle Process Review
• Customer Information Sheet
• Remedy Instructions and TSB
• Manufacturer Notices(to Dealers,etc)
• Customers Information Sheet
• Remedy Instructions and TSB
• Recall Acknowledgement
• Customer Information Sheet
• Q's & A's
• Axle Inspection Customer Information Sheet
• Remedy Instructions and TSB
• Owner Notification Letter(Part 577)
• Manufacturer Notices(to Dealers,etc)
• Manufacturer Notices(to Dealers,etc)
• PASSED REAR AXLE INSPECTION - CUSTOMER INFO SHEET
• DID NOT PASS REAR AXLE INSPECTION - CUSTOMER INFO SHEET
• Remedy Instructions and TSB
• Quarterly Performance Report
• Manufacturer Notices(to Dealers,etc)
• PASSED REAR AXLE INSPECTION
• DEALER Q&A
• INSPECTION AND REPAIR
• Quarterly Performance Report
• Owner Notification Letter(Part 577)
• Other Recall Related Documents - Vehicle Repurchase Offer
• Other Recall Related Documents - Vehicle Repurchase Offer
• Other Recall Related Documents
• Remedy Instructions and TSB
• Supplemental #4 Remedy Instructions and TSB
• Remedy Instructions and TSB
• Q's & A's
• Vehicle Process Overview
• December 2010 - Owner Notification Letter(Part 577)
• Supplemental #5 Manufacturer Notices(to Dealers,etc)
• Rear Axle Inspection
• Q's & A's
• Customer Information Sheet
• Remedy Instructions and TSB
• Manufacturer Notices(to Dealers,etc)
• Manufacturer Notices(to Dealers,etc)
• Manufacturer Notices(to Dealers,etc)
• Remedy Instructions and TSB
• Amended Defect Notice (Part 573) 11/30/2010.
• Manufacturer Notices(to Dealers,etc) - Supplement #2
• Customer Information Sheet - No. 3
• Customer Information Sheet - No. 2
• Other Recall Related Documents - Supplement #2
• Quarterly Performance Report
• Quarterly Performance Report
• Renotification Notice
• Manufacturer Notices(to Dealers,etc) - SUPPLEMENTAL 10
• DEALER Q&A SUPPLEMENTAL 10
• DID NOT PASS REAR INSPECTION - SUPPLENTAL 10
• Quarterly Performance Report
• Quarterly Performance Report
• Renotification Notice
• Manufacturer Notices(to Dealers,etc)
• Quarterly Performance Report
• Renotification Notice
• Renotification Notice
• Renotification Notice
• Manufacturer Notices(to Dealers,etc)
• Q's & A's - #2
• Remedy Instructions and TSB - Supplement #2
• Remedy Instructions and TSB
• Manufacturer Notices(to Dealers,etc)
• Other Recall Related Documents - Vehicle Repurchase Offer
• Defect Notice(Part 573)
• DID NOT PASS REAR AXLE INSPECTION
• DEALER Q&A
• PASSED REAR INSPECTION - SUPPLEMENTAL 10
• Remedy Instructions and TSB - SUPPLEMENTAL 10
• Manufacturer Notices(to Dealers,etc)
• Vehicle Process Review
• Reacquired Vehicle Process Overview
• Dealers Q's & A's
• Renotification Notice

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