This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Good day, I was driving on a road going 40 mph when my rear axle cracked and my rear wheels caved in. I had my wife and kids in the van with me on the way to work. It was around 5:45 when this happened. I was able to regain control. Luckily no one was hurt. Is there's a way I could get help??
Rear axle is cracked after brackets were put on due to recall. We noticed this is an old crack and saw it while checking for the cause of a rattle noise. We have no idea when the crack occurred but the recall brackets were put on several years ago by keller bros. Ford lebanon, pa. They reinspected the brackets and said they were put on correctly. If that's the case; why did the axle crack" why won't Ford pay to have it fixed if it's known to have a problem cracking"
Over drive flashing off and on will not go off. Fuses blow out right after you start up the van. It started when I made a turn at a green light. On the back roads.
- Spring, TX, USA
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Takata inflators;I Ford denying my request F VIN #[xxx] I have an obvious crack (see photos) directly under the bracket a band-aid that Ford issued in an earlier recall on my rear axle with the sole purpose of this band-aid to prevent such cracking. Apparently my bracket part was deemed installed correctly, effectively causing a denial for a replacement part on my Windstar. Clearly this bracket failed and did not stop my rear axle from experiencing cracking! Ford clearly new exactly where this cracking would occur because the crack appears directly under the bracket installed to create a stronger part. The only thing holding this rear axle together is this bracket. This particular part in question is directly below the gas tank, should this crucial part experience failure while driving on a 70mph highway what would happen? also looking at my Windstar on a lift we noticed the center of the Windstar seems to be sagging (see photos) from what appears to be the under carriage breaking down from rust and corrosion, this appears to be causing extreme structure failure. I do reside in one of the stated salt belt states as being the state of Iowa. What would the full criteria for this recall and buyback program on certain Windstar"S in 2011 thru 2013 be? why was my Windstar limited excluded in this recall? I still have not been advised not to drive my Windstar by any current Ford representatives. However former Ford mechanics have advised me not to drive my Windstar, these same mechanics" are adamant my Windstar is unsafe! I have been attempting to fix the concerns that moffitts Ford in boone Iowa wanted me to repair at the time of the axle inspection. Only having more concern brought to my attention about the axle. I wrote [xxx] a letter 2/15/17 asking to overturn and allow repair [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Took vehicle to dealership for brake examination (ABS light came on) and service advisor told that there were corrosion holes in rear axle and it was not safe to drive!!! should have been recalled by Ford and repaired at their expence as I was told it has been dangerous to drive for some time...
Re: nftsa safety recall 15V-608 we had to pay Ford $300 or else they were not going to perform the recall work. Why should we have to pay anything at all for a recall which is a fault of Ford and not us at the owner? we are not happy at all with this situation but felt forced to pay for the safety of the driver and passengers of this vehicle.
9-10-2015 after numerous attempt's to resolve recall I was driving to work on ritchie hwy and the rear axile which was one of the many recalls made me loose control of vehicle and once I gained control car was drivin to near supermarket parking lot and driver's side axile broke and car was disabled I later made it to work and was taken via ambulance to hospital onset panic attack. Contacted car ins and Ford customer service since 9-10-15 I was given case# cas7858636 not until 9/2016 I contacted Ford after numerous calls within 1 yr period spoke to christie and she explained me that customer service failed to contact me "sorry" then she contacted Ford bob bell service station and I towed car again with my money. And have yet to hear from them I almost died in this car and no one has made my experience good I know have anxiety and no car......no rental.
I recently had my Windstar front end worked on by a local Ford dealer, who was supposed to take care of all recall issues. They did a crappy job of that and now the vehicle is sitting my driveway with the axle snapped in half. Had it towed to my home when it broke on the highway. This is not a safe vehicle and we were very lucky no-one got hurt.
Between my March 2015 oil change and my July 30 2015 oil change the control arms broke and completely ruined a tire all the way around the tire. Chewed it up very badly putting me at risk for an accident from a blow out or loss of control. I don't know exactly when the problem occurred. The problem was found by the shop at the oil change. I am finding online where there is much concern about the control arms on these vehicles. Both front lower control arms were replaced by the shop. The brought one of the tires into the lobby for me to see and it was absolutely chewed up all the way around the tire. It is a wonder I did not have an accident.
I was driving down the road about 35 mph when my gauges started to bounce back and forth like crazy until 1 of them broke off. I manage to fix the broken gauge and then about 5 days later it happened again. I manged to fix it once again and now it's doing it more often. I've had the altanator checked, battery checked, and I've had the codes pulled on it and there is no codes on it.
The rear axle broke when our daughter was driving home from work at night. When she got home she told us that the van was not handling well at all. It turns out the rear axle had cracked which caused the driver's side rear wheel to push up into the wheel housing and start rubbing against the wheel well. Luckily this happened near our home and she didn't have much further to go as it became very difficult to handle. Also lucky the speed was only about 30 mph, because I'm not sure it would have made it safely home if it happened while driving at a higher speed. Our van was part of a recall that was done in 2011 where they installed brackets/clamps instead of replacing the rear axle. The break has occurred right under the clamping bracket. It also appears to be cracked on the rear passenger side as the tire is tilting into the wheel well on that side also. It appears Ford has left many Windstar drivers in a potential very dangerous situation.
At a major intersection getting onto a highway our subframe gave out and we came to a screeching halt & a dead stop. The entire subframe under the passengers side of the van rotted and the wheel was up against the frame of the car. It could have caused a major accident. It cost us $1,500.
I was turning a corner and heard a loud bag, as if metal has snapped. I took the car to my Ford dealer who said that the font subframe where the sway bar was attached had rusted through and that the sway bar was now not attached to the subframe and was banging. Ford has fixed the frame on two different rust recalls under "recall 11S16", but said this was not covered and would cost $2085.75 for the subframe plus labor and hardware. I asked if the car was safe to drive and received a non specific answer! if Ford Windstar has this much problem with there frame rusting why is this not covered??
When I started my minivan it was an afternoon. I noticed that when I started driving the minivan it was like forcing it self then I would change the speed and it would sound different but it felt like it was heavy, I would change it to N and it still make this sound like if I was driving on a wet highway and engine was still loud. When I would speed more than 30 mph it just wouldn't respond as it did before. I purchased this minivan not to long ago -I would say close to a month-. when taking it for a test drive everything looked good, sounded ok -other than the shocks that needed to be replaced- and no lights were on. But after two days had gone by the previous owner said that the ABS light would "sometimes" turn on and would turn off on its own. So, I had a mechanic inspect the minivan for the replacement of the shock wondering if this might take care of the problem, but after the work was done the ABS and brake light started to turn on. Went back to the mechanic because it came making weird sound on the left side so he told me that brake pads also needed to be replaced, so I thought to myself this would take care of the problem which it didn't happen. Now after close to a month of owning this minivan and weather becoming much hotter I noticed this problem. I had a mechanic look at it again today and he suggested that a take it to a Ford dealership to have the minivan inspected since he was also aware of a recall done on these types of vehicles. I am just afraid to keep on driving it because I can tell something is just not right and I feel that it's just going to brake down on me anytime soon. And since I have a baby I prefer not to drive or drive a long distance or even on a high speed.
I was driving my van down the road at about thirty five. Heard a loud thunk and realized I was not accelerating anymore. The van stopped almost immediately after. Called a tow truck because I thought it was the transmission. After evaluating the damage we realized that the frame had broken where the wheel stabilizer arm mounts to the frame on the passenger side. Also my passenger drive shaft pulled out from the transmission. So in this repair it is going to take a sub frame. And the half shafts from transmission to wheel.
A D V E R T I S E M E N T S
- Kingsport, TN, USA