This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer states check engine light is on. Dealer replace fuel cap and evaporative purge valve, however problem still exist and now the vehicle is stalling causing vehicle to have no braking and power steering power. Squeaking noise when setting still. Belt tensioner replaced.
This is the 5th time that this engine problem has occurred, and each time it stays in the shop 12 days and out 26 days. Dealer does not seem to be able to correct problem and is very rude when vehicle is taken in says this is nothing.
I have repeatedly contacted my dealer for the problems that exist with my vehicle. The brakes fail after prolonged pressure at red lights. I was told to set my parking brakes to adjust. I had two large bumps on the steering wheel. I was told that it was a broken bearing and they replaced my steering wheel and fixed the broken bearing. The new wheel has the exact same bumps. I was told not to worry about it. The air conditioner was making grinding sounds. The compressor was replaced. The enige has a ticking noise when vehicle is in gear but stopped with brake. I was tols this is the injectors and nothing was wrong. The van stalls at any speed for no reason after long periods of driving. I was told it was my alternator. I have had my van not long and already have a rebuilt new van. I went to the dealer and drove another van. None of the above problems were seen. I was told there is nothing that I could do but to trade in and pay mega bucks for another one. My van has been in the shop for 9 days the first time and 15 days the second time. I feel I have been wronged by the Ford Motor Company and I should be given a vehicle that I can drive and feel safe in. I feel that the vehicle has more problems then the 1980 aerostar that I replaced with this one. Please let me know if there is anything that I can do to solve this problem. If there is nothing, then please warn others from the problems that I have encurred.
A D V E R T I S E M E N T S
- Cartersville, GA, USA