This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Windstar. While driving approximately 65 mph the vehicle began to bounce up and down after the rear axle broke in half and caused the vehicle to fishtail. The vehicle was towed to residence. The manufacturer was notified and informed the contact that there were no related recalls. The dealer had not diagnosed the failure when the complaint was filed. The failure and current mileages were 172,000.
The contact owns a 2001 Ford Windstar. The contact stated the rear wheels were bending inward and causing the rear tires to wear out prematurely. The front tires had never been replaced and appeared brand new. The rear tires had since been replaced three times. The dealer advised the rear axle was out of specification and would need to be loosened and realigned to correct the formation of the wheels. The failure mileage was 12,000 and the current mileage was 40,000.
The contact owns a 2001 Ford Windstar. The contact stated while reversing from a parking space, the rear axle cracked. The contact found the axle had split into two and the rear wheels were turned inward. The vehicle was towed to the dealer. The dealer advised the axle would need to be replaced at the contacts expense. There was an open defect investigation (NHTSA action number: PE10016: Suspension) into the Windstar axle failure but no recalls. The VIN was not available. The failure mileage and current mileages were approximately 140,000.
The contact owns a 2001 Ford Windstar. The contact stated that the rear end of the vehicle makes a popping noise when traveling at various speeds. The vehicle was taken to the dealer and they stated that the axle was cracked and needed to be replaced at the owners expense. The vehicle was not repaired. The failure and current mileages were approximately 116,000.
The contact owns a 2001 Ford Windstar. The contact stated while driving at 35 mph, there was an unusual noise coming from the rear axle area, and upon further inspection, found the axle had broken. The dealer was contacted to make arrangements to replace the axle. In addition, the contact stated there were numerous complaints online pertaining to the failure in his year, make and model and believed the manufacturer should be held liable for the repair. The failure and current mileage was 120,901.
- Pekin , IL, USA
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The contact owns a 2001 Ford Windstar. The contact stated that while inspecting the shocks, he discovered the rear axle was split approximately three quarters up the back. The vehicle was taken to a local repair shop and the mechanic advised replacing the axle. The repair was performed by welding a plate on the outer inside and on the outside of the axle. The failure mileage was approximately 102,700 and the current mileage was approximately 105,000.
The contact owns a 2001 Ford Windstar. The contact stated that while traveling at speeds of 35 mph, the rear of the vehicle started to excessively sway back and forth. The dealer found that the rear axle had split in two. The dealer also stated that the failure was common in his model vehicle. The failure and current mileages were 149,000.
The contact owns a 2001 Ford Windstar. While turning at approximately 2 mph, the rear axle broke in half. The vehicle had not been inspected or repaired at the time of the complaint. The failure and current mileages were approximately 120,000. Updated 11/03/10.
The contact owns a 2001 Ford Windstar. While driving at 30 mph, the contact noticed that the rear of the vehicle swayed back and forth. The vehicle was taken to a repair shop where the contact was informed that the rear axle was broken. The mechanic did not mention rust but stated that the axle was hanging by a thread. The current and failure mileages were approximately 74,000.
The contact owns a 2001 Ford Windstar. While driving at 40 mph, the contact noticed that the rear end of the vehicle was swaying left to right. The vehicle was taken to a repair shop where the contact was informed that the rear axle needed to be replaced. The current and failure mileages were approximately 106,000.
The contact owns a 2001 Ford Windstar. While driving at various speeds and reaching 60 mph, the contact noticed vibrations on the seats, head restraints and rear window. The vehcile was taken to a local mechanic who stated that there was a crack in the right rear axle and another forming on the left side axle. The contact called the dealership but the dealer statted that the vehicle was no longer under warranty and it was repaired at the contacts expense. The failure mileage was approximately 116,000. The current mileage was 118,273. Updated 07/26/10. Updated 08/03/10
The contact owns a 2001 Ford Windstar. The contact stated while replacing the brakes, he noticed the right rear axle had cracked 12 inches from the tire. He stated if he had been driving, the failure could have potentially caused a crash. The manufacturer had not yet been contacted. The failure and current mileages were 100,000.
The contact has a 2001 Ford Windstar. The contacted stated that while driving the rear axle broke off of the vehicle. The vehicle was traveling 65mph. There was no accdent, but the vehicle slid across the highway. The contact feels this is serious safety issue. The failure and current mileage 104000.
The contact owns a 2001 Ford Windstar. While driving 35 mph the rear axle broke. The vehicle began to sway back and forth prior to the failure. The current and failure mileage was 204000.
The contact owns a 2001 Ford Windstar. While driving, she noticed that the vehicle was not stable when she made left and right turns. After examining the vehicle the contact also noticed that the rear axle was broke. The vehicle has not been diagnosed by the dealer and there were no prior warnings. The current and failure mileages were 125000.
The contact owns a 2001 Ford Windstar. During vehicle inspection, a technician stated that the rear axle had developed cracks. The technician stated that it would cost $7000 to repair the vehicle. No repairs were made. She filed a complaint with the manufacturer. The failure and current mileages were 92,000. The VIN number was unavailable.
The contact owns a 2001 Ford Windstar. While driving 25 mph his rear axle fractured. The manufacturer was notified, but because the warranty expired no assistance was provided. No repairs were made. The failure mileage was 77,000.
The contact owns a 2001 Ford Windstar. While driving between 5-10 mph, the vehicle dropped and came to a stop. The contact noticed that both rear wheels were folded inward. The vehicle was towed to the mechanic and they stated that the rear axle snapped due to a defective part. The part was not rusted. The mechanic replaced the rear axle. The current and failure mileages were 68,200. Updated 07/15/08 updated 07/15/08
A D V E R T I S E M E N T S
- Mishawaka, IN, USA