This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have a 01 Ford Windstar limited with automatic doors, with safety sensors. The driverS side door was working intermittently, not always opening and closing with the buttons. My 3yr old daughter reached in the van to get a toy and the door closed on her arm, (without anyone touching a button to close the door) the door eventually opened. The injury consisted of broken skin and a severe bruise on the outer and the inner side of the arm. The van was still covered by extended warranty and four parts were replaced: 1. contr asy bdy S 2. sensor asy - ac 3. R/contr & lat a 4. actu asy - bdy sd the door is still having problems opening all of the time. The Ford dealership cannot find a problem with it.
Over thirty separate warranty repairs over two years. Faulty electrical door locks (kids couldn't exit), transmission leakage, transmission failure, front-end defects with loud thumping noises and several body problems. Most notable body problems are wind noise and water leakage through doors and windows. Most recently, the fuel pump failed (@ 37,000 miles). Ford has all along refused to acknowledge the problems. Now that the vehicle is out of warranty, they have again said they will not doing anything. The vehicle is unreliable and unsafe to operate.
- Bloomington, IL, USA
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- Johnstown, CO, USA