This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Have been hearing a noise from the rear of the vehicle for awhile. Had it in to the dealer for two recall repairs. The noise changed yesterday and when the rear was inspected again before leaving for work, I found the drivers side rear coil spring broken. This issued should have been addressed when the rear axle recall work was completed. I drive 50 highway miles each way to and from work and this is dangerous. Missed work today and don't know when this will be able to be fixed. I see Ford has had many problems with other coil springs. Why have they not addressed it with all the other suspension problems on these 2000 Ford Windstar?
The contact owns a 2000 Ford Windstar. The contact stated that the right suspension failed while she was reversing from a residential driveway. The front passenger side coil spring suddenly broke and punctured the tire, causing a blowout. There were no prior issues with the component before the failure. The vehicle was not repaired. The contact called the manufacturer and informed them of the failure. The current and failure mileages were approximately 125,000. Updated 07/08/11 the dealer replaced the front and rear coil springs. Updated 08/16/11. Updated 08/29/11
- Carroll, IA, USA
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- Wellington, OH, USA