This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated while driving 40 mph on normal road conditions, and avoiding to hit a deer, the sub frame of the engine manifold fell out. The vehicle had to be towed to an independent body shop, who determined that the sub frame rusted completely and needed to be replaced. The dealer was contacted, who determined that the VIN # did not fit under any recall. The vehicle was currently at the body shop waiting for repairs. The ball joints and brakes were replaced as well. Updated 12/01/06.
2000 Ford Windstar tire suddenly deflated when one of the coil springs broke. The consumer notified the manufacturer but they informed him that there was no recall on the vehicle for the coil springs.
I complained of a rattling noise sounding like chains under the hood of the van, starting from 7,700 miles to the present. Each time taking it in and being told that they could not find a problem, to them fixing something and the noise still being there. I stated to them on several occasions that the van was not riding right. I complained of a loud grinding noise when I turned the wheel. Again, they said nothing was wrong. The brakes where always rubbing and they replaced the pads. I was told semi-metallic pads make noises. They replaced the computer, because I complained that upon accleration the van would make a pinging noise. I was told it was combustion with the gas. I followed there recommendations about what gas to use, and other things to do. It still continued and they stated that they could do nothing else about it. I owned a '98 winstar and never had these problems and it did not drive the way my 2000 did. Right now the van is sitting in my garage, with a broken transmission and I cannot get help from Ford.I lease the van and I refuse to pay for repairs on a van, that Ford should be resposible for. My lease is almost over and they should back their product up. I put alot of extra money in this van to keep it well maintained. I feel Ford should help me.
Transmission will downshift very roughly, driver gets thrown forward. Dealer cannot find cause. The transmission was down shifting with a terrible jolt at low speed. The vehicle was difficult to start when cold and damp, also when the ignition was switched off and then back to start the engine fires and runs. The vehicle stalling was determined to be fuel pump failure. The gas mileage dropped from 23 mpg to 16 mpg and the vehicle burns more oil. The lights flicker when driving at night and A/C is on, also the vehicle shakes while idling with the A/C on. The driver"S seat cut and slashed the consumer?S clothing. There was a weak green light from the battery. Vehicle vibrates at high speed. The driver"S door was difficult to shut.
On the day consumer bought vehicle and drove it home there was some noise coming from steering column. Contacted dealer, and the dealer said that they did not find anything wrong. Consumer states bells go off randomly for no reason, at any given time and when it rains both sliding doors leak inside, passenger side door is loose and shakes and rattles, will open by itself.
Suspension wallows on this thing. 1998 Windstar I traded in had 82,000 miles and rode more controlled than this and still had all original components. You have to hold on to the armrests to keep in control in your seat. Wife and kids get seasick riding in it. Dealer states it is normal and all of them are that way.
A D V E R T I S E M E N T S
- Mcdonough, NY, USA