This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
ABS light is on intermittent..../ /other warning lights and sensors also go on and off alot ! / /also A/C and suspension have similar issues to previous recalls..../ /mileage now July 2012 - is approx 73,400/
The contact owns a 2000 Ford Windstar. The vehicle was included and repaired under NHTSA campaign id number: 12V195000 (suspension:rear:axle:non-powered axle assembly). Later, a mechanic noticed that the rear axle was fractured and detached from the vehicle. The mechanic stated that the bracket that was installed during the recall repair had corroded. The vehicle was towed to the dealer for diagnostics. The manufacturer was made aware of the failure and was making a decision on of assistance would be provided for the repair. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 177,000.
I have a 2000 Ford Windstar. I was backing out of a parking space and the rear axle broke. If I had been on the interstate this could have resulted in a very bad accident. I went to the Ford web site and they claim there is no recall on this model. I find that hard to believe.. thanks
The contact owns a 2000 Ford Windstar. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number: 12V195000 (suspension:rear:axle:non-powered axle assembly) and was taken to an authorized dealer. The contact was informed that the rear coil springs also needed to be replaced due to corrosion. The rear coil springs were not included in the recall and the contact was informed that they would not be included in the recall repairs. The manufacturer was notified and offered no assistance. The failure mileage was 120,000.
- Syosset, NY, USA
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The contact owns a 2000 Ford Windstar. While traveling 45 mph, the contact noticed a cracking sound coming from the rear of the vehicle. After examining the vehicle, the contact noticed a 20 inch long fracture on the rear axle. The vehicle was not diagnosed and no repairs were made to the vehicle. The current and the failure mileages were 170,000.
After hearing a loud cracking noise from rear area of the 2000 Ford Windstar, husband investigated and found a large crack in the rear axle. I called Ford customer relations today who after looking at my VIN told me that while everything is the same (ie: The location of the crack, year and model of the vehicle) as in recall #10S13, there was nothing they could do because the van wasn't made at the facility that the recalled parts were made. How is it not covered and it's exactly the same? very rude customer relation guy, I might add. Very unhappy Ford owner.
2000 Ford Windstar: Cracked rear axle and corrosion and related failures of the front sub-frame. We are writing to report a rear cracked axle and failed, damaged and corroded front sub-frame assembly of our 2000 Ford van. Ford recalled: "certain 1998-2003 model year Windstar vehicles operated in corrosion states" for cracked or broken rear axles (safety recall 10513- supplement #10); and for failed and corroded "subframe front lower control arm rear attaching flanges and rear body mount attachments. Our Ford van has both these failures and is unsafe to drive. The vehicle failed the state safety inspection due to its cracked axle. The inspector advised us the van was unsafe to drive. The koons Ford service department has inspected the van and concluded that the rear axle and front sub-frame have failed because of corrosion and both need to be replaced. The vehicle was "operated" regularly in Maryland and the District of Columbia, as well as driven in the winter in snow and ice conditions in high corrosion states. We were told by koons that an extension of the recall was denied by Ford because while the vehicle was operated in high corrosion states, it was not registered in a high corrosion state. Northern Virginia weather is similar to official adjacent high corrosion states. The national weather service groups northern Virginia with areas of Maryland and DC with regard to snow fall. "sodium chloride (salt) is Virginia's primary snow removal and ice control chemical". the "registration" requirement is erroneous. Consideration should be given to whether a vehicle was operated in high corrosion areas, where salt is used. Ford's letter of 1/ 26/2011 to NHTSA, states that " we are taking the action to confirm our commitment to safety and to address any potential vehicle owner concerns." Request that the recalls be extended to our vehicle. The sway bar links were replaced. Updated IVOQ 12/20/11
I am very concern about my 2000 Ford Windstar LX. I had two problems with my van in which a bracket came a loose on my van. I lost complete control of my van and had to pull over and call for help. Thank god I was on the city roads and not the highway. The last time I had an incident, I was told that the rear axle is cracking and my subframe needs to be inspected. I was told that this could be extremely hazardous. I was told that I needed the rear axle replaced. I see that there has been recalls in the northern states but I reside in charlotte, nc. I feel that this needs to be extended out to the southern states. Please consider in allowing us to have our axles inspected for the safety of our families; if the vehicle needs repairs to allow Ford to repair this problem at no cost to us.
The contact owns a 2000 Ford Windstar. The contact stated that the vehicle was taken to an authorized dealer to have the rear axle repaired under the recall associated with NHTSA campaign id number 10V385000 (suspension:rear:axle:non-powered axle assembly). Upon receiving the vehicle from the dealer, the contact stated that the vehicle would shake violently while driving 30 mph and above. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,000.
The contact owns a 2000 Ford Windstar. The contact stated that the frame of the vehicle was rusted. The contact received notification of NHTSA campaign id number: 10V385000 (suspension: Rear: Axle: Non-powered axle assembly) and stated that the repair would not be sufficient enough to repair his vehicle. The dealer offered a 12 month or 12,000 mileage warranty however, the contact was not satisfied that the remedy would keep her safe while driving. The manufacturer was not made aware of the failure. The contact was awaiting repairs. The current and failure mileages were 107,000. The VIN was unavailable.
After employing the standard issued Ford Windstar scissors jack and raising the lr subframe at the designated jack point to change a flat tire, the subframe started to snap and buckle. The van then started to lower in height without operating the jack. The van lowered in height approximately 1-2 in. After removing the jack, the assigned jack point was bent. Had I been traveling, I would not have been able to effectively and safely employ(and still can not safely employ) the issued jack and repair the flat without possible harm or injury.
The contact owns a 2000 Ford Windstar. The contact stated that the vehicle was repaired under the recall associated with NHTSA campaign id number 10V385000 (suspension: Rear: Axle: Non-powered axle assembly). The front end was also alignmened after the repairs were performed. Due to the front end alignment, the vehicle began to vibrate while driving 25 mph and the tires were worn on the inside. The contact stated that the failures were a result of the repairs. The vehicle was taken back to the dealer, who inspected the vehicle and stated that there was no failure related to the front end. The manufacturer was notified, but offered no assistance. The failure mileage was 63,553.
My Ford Windstar has a rear axle that is rusted from the inside out, due to a design flaw. I was also told by the Ford service advisor that the sub-frame was coming apart. Fortunately, I had it in for service and it was discovered before an accident took place. Many other Windstar have had the rear axle snap in two while at highway speed.
We have had eleven recalls on our Ford Windstar van to date. Our current recall on the rear axle has left us with no worthy vehicle. The bottom of the van is so rusted out there are holes in it and we wash it and keep it in the garage during the winter months. We have had to replace the bushings on the front of the van two times and are now scheduled for a 3rd replacing. The suspension on the van has never been right and it feels unsafe. The Ford company is not working with us to fix the axle or other issues.
The contact owns a 2000 Ford Windstar. Upon starting the vehicle, the contact heard a clicking noise from the center of the instrument panel. After a few minutes, the clicking noise stopped. Prior to the failure, the contact stated that the same clicking noise was present when she operated the temperature gauge on the air conditioning unit. The vehicle was taken to a local repair shop where the contact was informed that the motor for the air conditioning unit needed to be replaced. The vehicle had not been repaired. The contact also stated that while driving at any speed, the vehicle would bounce and she could feel vibrations. The vehicle had not been inspected or repaired. The vehicle also stalled intermittently. The idle air control was repaired by a local mechanic. The current and failure mileages were 115,432.
Check engine light has been on for several thousand miles, from about 40,000 to current 130,000. The code that comes up can be 1 of about 10 things. Nothing corrects this. I have the 3.8L engine and the "check engine" light has been on. Had a mechanic pull the codes up and they are bank 1 running lean and bank 2 running lean (P0171) and (P0174). Was told could be mass airflow sensor, O2 sensor (1 of 4), vacuum issues, head gasket or a few others. I have replaced the maf sensor and all 4 O2 sensors at about $200 a piece. Still on. 2nd issue. Noise from front end when turning. 3rd issue. Currently sitting at Ford dealer with fractured rear axle for last month. Also ABS light goes on and off all the time.
2000 Ford Windstar, the control arm front passenger side detached from the frame while my wife was driving to work on 11/19/10. Luckily there were no other cars coming or she would have hit them head on. All vehicle controls were lost; no steering, no transmission drive train. The vehicle swerved out of control until luckily, the vehicle stopped partly on the side of the road. The vehicle had to be towed. I also noticed a hole in the rear axle which there is a recall for. The vehicle obviously cannot be driven and I am unsure if the transmission is damaged due to the drive axle being pulled out of it.
The contact owns a 2000 Ford Windstar. The contact was driving 35 mph, the vehicle suddenly stopped moving forward. There were no prior warnings. The vehicle was towed to an authorized dealer where the contact was informed that a gear in the transmission needed to be replaced; the part had been re-engineered as it was defective. The vehicle was repaired. The current and failure mileages were approximately 72,000. The cruise control module and wheel bearings had to be replaced. Updated 05/23/11
The contact owns a 2000 Ford Windstar. The contact stated that when the cruise control was turned off, the vehicle continued to travel at the speed it was moving when the cruise control was activated; he had to depress the brake pedal to slow it down. The vehicle had not been inspected or repaired for the failure. Also, the front and rear coil springs broke; the vehicle was taken to a local repair shop where it was repaired. Furthermore, the locks on the rear sliding doors did not function intermittently. The failure mileage was approximately 110,000 and the current mileage was approximately 130,000.
A D V E R T I S E M E N T S
- Coconut Creek, FL, USA