This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Windstar. While driving 70 mph, the rear axle detached from the vehicle. The contact was able to coast the vehicle to the side of the road. The vehicle was towed to westland Ford (located at 3450 wall ave, ogden, ut 84401, (801) 629-5500) where it was diagnosed that the rear axle needed to be replaced. The vehicle was not repaired due to the repair fees. The contact stated that the vehicle was previously inspected regarding NHTSA campaign number: 12V193000 (power train). The manufacturer was notified of the failure and provided case number: 16366106. The approximate failure mileage was 212,000.
2000 Ford Windstar. Consumer writes in regards to defective rear axle assembly in vehicle. The consumer stated she noticed a clunking sound when she backed out of her driveway, but didn't think much of until the second week in February, when it happened again, but it was much louder. The rear end of the vehicle felt as though it was swaying, when she drove over a bump in the road, the consumer took the vehicle to a mechanic, where a huge crack was fond in the rear axle's man bar. The mechanic informed the consumer a recall had been issued for the same problem. When the consumer and the mechanic contacted the local Ford dealer, they were told there we no recalls associated for the vehicle identification number.
The rear sling door has door latches locks linkages problem it does not close all the way the door latches do not latch and lock all the way close make it unsafe that the door could open at any time from 0 to 75 mpr it's a 2000 Ford Windstar and I called Ford and ask about the rear axle recall and did not want to fix my rear axle at all or any of the recalls that it has.
The contact owns a 2000 Ford Windstar. The contact stated that while driving approximately 20 mph, she heard a clanking noise and the vehicle would no longer move forward. After inspecting it, she noticed that the passenger front tire was pointing outward. The vehicle was towed to a repair shop where the contact was informed that a bracket that held the front axle had corroded. The vehicle was repaired. The contact called the manufacturer who stated that a piece of the frame needed to be replaced at the contacts expense. The current mileage was approximately 150,000. The failure mileage was approximately 145,000.
The contact owns a 2000 Ford Windstar. The contact was accelerating from a traffic stop at 5 mph when the rear axle fractured. The vehicle was towed to an authorized dealer where the dealer confirmed that the axle would need replacing. The manufacturer was not contacted. The VIN was unavailable. The failure mileage was 89,000.
- Baltic, OH, USA
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The contact owns a 2000 Ford Windstar. While driving in reverse 2 mph, the contact suddenly noticed a loud bang coming from outside of the vehicle. The contact discovered that the rear axle was fractured in two. A mechanic was sent from the dealer to diagnose the vehicle and informed the contact that the rear axle would need to be replaced. The vehicle was not repaired and there were no prior warnings of the failure. The current and failure mileage was 86,000.
The contact owns a 2000 Ford Windstar sel. The contact was driving approximately 25 mph when both rear tires suddenly slanted. The contact discovered that the rear axle was fractured. The vehicle was not repaired. The manufacturer was not contacted. The current and failure mileage was approximately 124,000.
The contact owns a 2000 Ford Windstar. While driving 30 mph, the contact heard an unusual noise from the rear of the vehicle. The contact stated that the rear axle had fractured. The dealer advised replacing the axle yet the part needed was not readily available. The dealer ordered the part and the contact was awaiting repairs. The failure mileage was 146,950 and the current mileage was 146.972.
The contact owns a 2000 Ford Windstar. The contact was traveling 30 mph when the vehicle began to drive as if there was flat tire. The contact later discovered that the rear axle was fractured. The vehicle was not repaired or inspected. The failure and current mileage was 95,000.
The contact owns a 2000 Ford Windstar. While driving 20 mph, there was a loud noise coming from the rear of the vehicle. The vehicle was taken to the dealer who advised that the rear axle was fractured and would need replacing. The vehicle was not under recall and the manufacturer was not contacted. The VIN was not available. The failure mileage was 70,000.
The contact owns a 2000 Ford Windstar. The contact stated that while driving 20 mph, she noticed a burning odor. The contact located the failure at the rear wheels, which were protruding inward. She took the vehicle into a local repair facility where they advised that the rear axle had fractured. The vehicle was not repaired. The failure and current mileages were approximately 125,000.
The contact owns a 2000 Ford Windstar. While driving at approximately 45 mph, the rear of the vehicle began to sway abnormally. The contact momentarily lost control of the vehicle. He noticed there was smoke coming from the rear. The contact was able to stop the vehicle and discovered that the rear axle had fractured. The vehicle was towed to a residence and was not further examined for the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileages were 70,000. Updated 11/03/10.
TL-the contact owns a 2000 Ford Windstar. While driving in reverse at a very low speed, the contact heard an unusual cracking sound from the rear of the vehicle. The failure would recur whenever the contact was reversing. When driving over speed or road bumps, the vehicle would abnormally fishtail and momentarily lose control. The contact discovered that the rear axle was fractured in two separate locations. The vehicle was not taken to the dealer for repairs. The failure mileage was 126,000 and the current mileage was 127,000.
The contact owns a 2000 Ford Windstar. While the contact was driving approximately 30-35 mph, the rear end of the vehicle began to fishtail when driving over a bump or any rough road surface. The vehicle was taken to an independent mechanic for diagnosis. The rear driver side axle exhibited a crack. The technician welded the axle. The vehicle was taken to an independent mechanic on a separate occasion with the identical failure pertaining to the rear passenger axle beam. The technician informed the contact that the rear passenger side axle would need to be replaced. The vehicle was not repaired. The failure mileage was 65,000.
The contact owns a 2000 Ford Windstar. The contact stated while driving approximately 35 mph, she hard an abnormal crack. The contact was unable to locate the origin of the noise. On a later date, while driving at 25 mph there was a loud, unusual squeal. She discovered the rear driver side tire was slanted at an angle and the rear axle was fractured in half. The vehicle was towed to the dealer where she was awaiting a diagnosis of the failure. The VIN was not available. The failure and current mileages were approximately 170,000.
The contact owns a 2000 Ford Windstar. The contact stated that there was a clanking noise in the rear of the vehicle and started feeling as if it was not stable. The contact looked underneath the rear end of the vehicle and stated that the rear axle was nearly split in half. The contact stated that only an inch and a half of the axle was not damaged. The contact was unable to drive the vehicle due to the failure. The vehicle was not inspected when the complaint was filed. The failure mileage was 133000. The current mileage was 134231.
The contact owns a 2000 Ford Windstar. While driving 20 mph, he lost control of the vehicle and was able to drive onto the emergency lane. The contact noticed that the back rear tire was tilted inward and the axle was cracked. The vehicle was towed to an auto body shop where to weld the axle together. The axle was replaced three times. The axle was not repaired three times. The dealer was not notified. The failure mileage was 80,000 and the current mileage was 116,000. Updated 10/13/10 the consumer stated the rear axle was broken due to a crack. The consumer paid for the repairs. Updated 10/14/10
The contact owns a 2000 Ford Windstar. While driving at 35 mph, the contract drove over a manhole causing the steering wheel to become very difficult to control. The contact smelled burning rubber and moved the vehicle off the roadway. He found that the rear wheels were tilted abnormally. The vehicle was towed to an automotive facility for diagnosis. The mechanic advised that the high beam axle was fractured. The dealer was contacted who advised there was not a recall for the failure. The vehicle was not repaired. The failure and current mileages were 80,000.
The contact owns a 2000 Ford Windstar. The contact was driving at approximately 60 mph when the vehicle began to abnormally veer to the right. The contact was unable to maintain control of the vehicle and crashed into a concrete barrier. The vehicle was flipped in the opposite direction. The air bags did not deploy. The contact sustained minor cuts and bruises from the impact. A police report was available. The vehicle was destroyed. The vehicle was further inspected and it was determined that the rear axle fractured and caused the failure. The manufacturer was not contacted. The current and failure mileages were approximately 101,000.
The contact owns a 2000 Ford Windstar. While driving at approximately 10-15 mph and attempting to park, the rear axle fractured on the drivers side of the vehicle. The vehicle was towed to a local mechanic where the axle was replaced. The failure recurred within one year while exiting a driveway at relatively low speeds. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 115,000 and the current mileage was 130,000.
A D V E R T I S E M E N T S
- Uintah, UT, USA