This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated the speedometer, odometer, and air conditioner failed. The vehicle was taken to a dealership who replaced the fuse. This problem reoccurred and the fuse was replaced multiple times. The vehicle was taken back to the dealership, who determined the brake pressure switch was leaking. The brake pressure switch was replaced. Updated 10/06/06.
Ford Windstar - brake pressure switch failure - switch has failed - leaked brake fluid into the elctrical connector and causes intermittent short circuit. This short circuit blows fuse #10 10amp. When fuse blows, driver is unable to control climate control system. Lack of defrost function & loss of temperature control has caused severe fogging of windshield while operating vehicle during past two weeks.
I complained of a rattling noise sounding like chains under the hood of the van, starting from 7,700 miles to the present. Each time taking it in and being told that they could not find a problem, to them fixing something and the noise still being there. I stated to them on several occasions that the van was not riding right. I complained of a loud grinding noise when I turned the wheel. Again, they said nothing was wrong. The brakes where always rubbing and they replaced the pads. I was told semi-metallic pads make noises. They replaced the computer, because I complained that upon accleration the van would make a pinging noise. I was told it was combustion with the gas. I followed there recommendations about what gas to use, and other things to do. It still continued and they stated that they could do nothing else about it. I owned a '98 winstar and never had these problems and it did not drive the way my 2000 did. Right now the van is sitting in my garage, with a broken transmission and I cannot get help from Ford.I lease the van and I refuse to pay for repairs on a van, that Ford should be resposible for. My lease is almost over and they should back their product up. I put alot of extra money in this van to keep it well maintained. I feel Ford should help me.
The ABS system still is not working right. The mechanics say that the ABS and the emissions could very well be caused by the same problem - a faulty computer. Both modules have been diagnosed to be bad, however, the local Ford dealership has been unwilling to use a "post warranty adjustment" to help fix this problem. It seems unreasonable that with just over 60,000 miles these types of problems can be considered anything but manufacturer defects.
Right from the day I bought the van, I have had one issue or the other. Here are some of the major issues. 1. tires - my new van had bumps on all 4 tires. Every tire dealer told me they would burst on driving. They were general tires. I went to Ford many times and opened a case with them also to no avail. After 12,000 miles, I decided to buy 4 new tires myself for the safety of my family at my own expense. 2. at 15,000 miles, I had to get my front brakes changed as they had reached their end of life. 3. at 15,000 miles, I also had to get my transmission fluid as well as drop pan changed as they worn out 4. at 30,000 miles, I had to get my front brake pads again changed (these were also worn out). What is surprising is that my rear brakes are fine 5. at 30,000 miles, I also had to get my transmission fluid as well as drop pan changed as they worn out 6. at 40,000 miles, my check engine light came on, for which I had to get the entire cooling system changed as well as had major engine work done to remove the light. The bill was in a few thousand, and I still don't know what they did to get it all fixed 7. at 45,000 miles, I had to get front rotors and brakes again. 8. at 45,000 miles I also had to get my front tie rods changed as they were squeaking 9. my automatic door sensor has never worked since I bought the van. If you shut the doors using the electronic door openers, and if something is in the way, it will still shut the door trapping the item, rather than reversing the process. 10. my drivers side power seats have just failed, and I am yet again faced with a large expense. I will never buy a Ford again
- Robbinsville, NJ, USA
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2000 Ford Windstar, on numerous occasions while on a hill, the brake pedal went to the floor and the vehicle would not stop. Pulled emergency brake, but was not in time to stop vehicle from crashing into dumpster and causing extensive rear end damage. Dealer was unable to locate reason for failure, still having braking difficulties when on incline and backing. Date given is estimate, paper work at home.
The front disc brakes started vibrating with about 15000 miles on the vehicle. The dealer/service dept. Inspected and reported some possible warping had started.
The consumer stated that the anti-lock brake system warning light flashed intermittently while driving and the brakes made noise. The battery and wipers failed on the same day. The transmission was replaced but continued to experience problems.
A D V E R T I S E M E N T S
- Machipongo, VA, USA