The contact owns a 2000 Ford Windstar. The contact stated that the rear axle and frame associated with the undercarriage of the vehicle had extensive rust and corrosion. There was also a crack that extended from the rear axle when the contact inspected under the vehicle. An abnormal noise was heard. Lance cunningham Ford (4101 East clinton hwy, knoxville, tn 37912, 1-(866) 591-3943) was notified of the failure. The vehicle was not diagnosed or repaired. The vehicle was unable to be safely driven due to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 158,000.

- Knoxville, TN, USA

The contact owns a 2000 Ford Windstar. While the vehicle was stationary, the rear axle rusted out and fractured without warning. Phil long Ford of motor city in Colorado springs, Colorado was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was not included in the recall related to the failure due to its location in a dry state versus those that were only being covered in humid states. The contact was unsure of the NHTSA campaign information for the recall. The failure mileage was 136,000.

- Colorado Springs, CO, USA

The contact owns a 2000 Ford Windstar. The contact indicated that there was extensive rust on the underbody, frame, brackets, and other components of the vehicle. Also, the suspension was unstable. The vehicle was taken to an independent repair shop where it was diagnosed that the vehicle was unsafe to drive. The technician stated that the frame may fracture and the rust to the frame and underbody was extensive and almost corroded. The vehicle was not repaired. The vehicle was not included in NHTSA campaign numbers: 12V194000 (suspension), 10V385000 (suspension), and 11V030000 (structure). The manufacturer was notified of the failure. The approximate failure mileage was 86,000.

- Troy, MI, USA

Hit brakes and heard popping a cracking took to shop and they said the front subframe was cracked and need to be fixed.

- Hamilton, NC, USA

After hearing a loud cracking noise from rear area of the 2000 Ford Windstar, husband investigated and found a large crack in the rear axle. I called Ford customer relations today who after looking at my VIN told me that while everything is the same (ie: The location of the crack, year and model of the vehicle) as in recall #10S13, there was nothing they could do because the van wasn't made at the facility that the recalled parts were made. How is it not covered and it's exactly the same? very rude customer relation guy, I might add. Very unhappy Ford owner.

- Anawalt, WV, USA

Dear sir/madam I am filing this complaint for a Ford Windstar 2000, the rear axel, which was on recall and Ford had contacted us to have it replaced, however after calling Ford and all the nearest dealers and we actually went to a Ford dealership as well. No dealership was able to provide the recall replacement for the axle or any repairs in that matter. Thanks, Ford owner

- Garden City Park, NY, USA

2000 Ford Windstar: Cracked rear axle and corrosion and related failures of the front sub-frame. We are writing to report a rear cracked axle and failed, damaged and corroded front sub-frame assembly of our 2000 Ford van. Ford recalled: "certain 1998-2003 model year Windstar vehicles operated in corrosion states" for cracked or broken rear axles (safety recall 10513- supplement #10); and for failed and corroded "subframe front lower control arm rear attaching flanges and rear body mount attachments. Our Ford van has both these failures and is unsafe to drive. The vehicle failed the state safety inspection due to its cracked axle. The inspector advised us the van was unsafe to drive. The koons Ford service department has inspected the van and concluded that the rear axle and front sub-frame have failed because of corrosion and both need to be replaced. The vehicle was "operated" regularly in Maryland and the District of Columbia, as well as driven in the winter in snow and ice conditions in high corrosion states. We were told by koons that an extension of the recall was denied by Ford because while the vehicle was operated in high corrosion states, it was not registered in a high corrosion state. Northern Virginia weather is similar to official adjacent high corrosion states. The national weather service groups northern Virginia with areas of Maryland and DC with regard to snow fall. "sodium chloride (salt) is Virginia's primary snow removal and ice control chemical". the "registration" requirement is erroneous. Consideration should be given to whether a vehicle was operated in high corrosion areas, where salt is used. Ford's letter of 1/ 26/2011 to NHTSA, states that " we are taking the action to confirm our commitment to safety and to address any potential vehicle owner concerns." Request that the recalls be extended to our vehicle. The sway bar links were replaced. Updated IVOQ 12/20/11

- Arlington, VA, USA

I am very concern about my 2000 Ford Windstar LX. I had two problems with my van in which a bracket came a loose on my van. I lost complete control of my van and had to pull over and call for help. Thank god I was on the city roads and not the highway. The last time I had an incident, I was told that the rear axle is cracking and my subframe needs to be inspected. I was told that this could be extremely hazardous. I was told that I needed the rear axle replaced. I see that there has been recalls in the northern states but I reside in charlotte, nc. I feel that this needs to be extended out to the southern states. Please consider in allowing us to have our axles inspected for the safety of our families; if the vehicle needs repairs to allow Ford to repair this problem at no cost to us.

- Charlotte, NC, USA

The rear axle twisted so bad that it destroyed my right rear brakes. The new drum will not go on it is so badly twisted. The consumer also stated there is rust under the vehicle. Updated portable 08/30/11

- Fife, WA, USA

The contact owns a 2000 Ford Windstar. The contact stated that he experienced a flat tire. The contact attempted to change and as the vehicle was jacked up, the frame collapsed. The vehicle was taken to an authorized dealer for repairs under NHTSA campaign id number: 11V030000 (structure: Frame and members:underbody shields). The dealer and manufacturer were contacted and advised that the vehicle could be repaired but advised the contact not to drive the vehicle. The vehicle was not yet repaired. The current mileage was approximately 130,000 and the failure mileage was approximately 129,500. Updated 07/08/11 the consumer stated when he attempted to change a tire, the side of the vehicle caved in due to severe corrosion along the undercarriage. Updated 07/22/11

- Lehigh Acres, FL, USA

2000 Ford Windstar. Consumer express discontent regarding vehicle safety and recall repairs the consumer stated she received a recall in the mail. She made an appointment to take the vehicle to the dealer for an inspection. The consumer waited 1.5 hours for the inspection to be completed and then she was advised the vehicle had passed inspection. However, the dealer stated there was a rusted area on the top portion of an arm that concerned them. The dealer stated they E-mailed photos to Ford and would contact her about fixing the problem. Hours later, the consumers husband received a call from the dealer and they told him that Ford stated the vehicle was not safe to drive and they willing to buy the vehicle back at an offer of $5,678. The consumer agreed to Ford terms.

- Bellefontaine, OH, USA

The contact owns a 2000 Ford Windstar. The contact stated that the rear passenger side engine mount broke. The front of the vehicle was covered with rust around the passenger side engine and wheel mounts. The driver side was completely corroded. The failure mileage was 136000 and the current mileage was 144000. Updated 02/17/11 the consumer stated the subframe on the rear passenger side mount had severe corrosion. Updated 04/27/11

- Gibsonia, PA, USA