This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Windstar. The contact was stated that while attempting to open the rear sliding door, it would not budge and remained stuck. The failure occurred intermittently and after time, the door would not open at all. The vehicle was not taken to the dealer for repairs. The failure mileage was 85,000.
The contact owns a 2000 Ford Windstar. The contact stated the sliding doors malfunctioned and would not open due to a lose spring. The contact took the vehicle to the dealer and the dealer stated that the springs on the doors would need to be replaced. The vehicle was not repaired. The contact stated the failure was a safety issue because children could get locked in the vehicle due to the sliding doors not functioning. The failure mileage was 157,000.
Passenger side rear door has failed three times since I purchased the car in 2000. Ford fixed it once while it was under warranty...no cost. They also fixed it after the warranty expired...no charge. This time...April 2006...they refused to cover the repair since I am out of the warranty period....even though this repair goes back to when I had the warranty. They say they only cover their repair for 12 mos. All 3 times the electric passenger rear door locks up and cannot be opened....either manually or via the electric button. Cannot lift door lock...and is not safe to drive. This problem has been happened just about every other year. I feel they should be responsible for the repair since it goes back to when the car was under warranty.
Passenger side power sliding door will not close. Have to close it manually and door resists closing so person has to pull very hard on door to close. Could cause injury to person having to close the door due to force needed to close.
- Flower Mound, TX, USA
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While driving the electric sliding door. Automatically becomes ajar. Sometimes the vehicle can be parked, and the door becomes ajar. Consumer states he has taken the vehicle in about 8 to 12 times over a period of 4 years. The vehicle was taken in to be fixed but after several months the problem comes back. The consumer stated that he has to close the door a couple of times before it latches securely. The door came open while the consumer was driving.
While exiting the vehicle, the passenger side sliding door slid forward without warning. This caused the consumer's son to sustain an injury and he was taken to the hospital. The vehicle was taken to be taken to the dealer for inspection, however Ford stated that they needed more information. The cause has not been determined at this time.
Without warning the passenger's side and driver's side sliding doors come ajar intermittently. Consumer contacted dealership on nine separate occasions, but the problem still occurs.
The rear sliding doors are intermittent. When closing, the door pops back open. When opening, the door will shut on its own which has caused passengers to get caught in the door. Vehicle has been to the dealer for repairs at least nine times.
While driving the passenger side sliding door slid. As a result object have fallen out of the vehicle. The consumers states " objects have fallen out as a result.
The automatic opening door on the passenger side has no sensors to detect a person in the way of the door. The door closed on myself without automatically releasing. If a child was there it could have been a serious injury.
Automatic sliding doors intermittently malfunction. They will sometimes fail to close or open when activated. The passenger side door sometimes fails to close completely and the open door light on the dash remains on. The passenger side door sometimes makes a rattling sound and does not appear to have a tight seal.
We have had problems with the automatic sliding doors on our minivan since the original date of purchase. When using the remote or interior buttons to close doors, they frequently malfunction. When trying to close the doors, sometimes there is just a clicking noise and the door does not close at all. Other times, the door closes and then immediately pops right back open. Often when trying to close the doors manually, the doors fail to latch. Other times, the doors get stuck in an open position and we are unable to close them, either manually or electronically. We have taken the van to the dealership on two different occasions and they have not been able to duplicate the problem, or they simply state that there is not a problem. This past summer the "motor" which operates the door closing system was replaced. The most recent event occured on 2/3/03. This time the sliding door came open while the vehicle was in motion. We immediately took the vehicle to the dealership. They once again claimed that they can't find anything wrong. This is a very serious vehicle defect that could result in injury or death.
Consumer stated the rear passenger door will not close/open properly or remain in the lock position, the dealer has tried numerous times to fix the defect but has been unsuccessful.(lawyer, daniel uhlfelder on behalf of client)
Transmission will downshift very roughly, driver gets thrown forward. Dealer cannot find cause. The transmission was down shifting with a terrible jolt at low speed. The vehicle was difficult to start when cold and damp, also when the ignition was switched off and then back to start the engine fires and runs. The vehicle stalling was determined to be fuel pump failure. The gas mileage dropped from 23 mpg to 16 mpg and the vehicle burns more oil. The lights flicker when driving at night and A/C is on, also the vehicle shakes while idling with the A/C on. The driver"S seat cut and slashed the consumer?S clothing. There was a weak green light from the battery. Vehicle vibrates at high speed. The driver"S door was difficult to shut.
Automatic sliding door on passenger's side of vehicle malfunctioned, pinning occupant between door and frame of vehicle. Door should retract if resistance is present. Consumer also pressed release button, and door did not return to normal operation.
Two rear sliding door locks may remain locked intermittently. Consumer cannot even do it manually preventing rear passengers from exiting vehicle. Contacted dealer.
Automatic lock on passenger's side door, after being locked, come unlocked without using the unlock switch. Contacted dealer, dealer had problem fixed 7 times, still same problem occurs.
A D V E R T I S E M E N T S
- Sarasota, FL, USA