This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger's side sliding door doesn't close fully. The door comes A-jarred if the vehicle drives over the slightest imperfection in the road. A re designed hinge was manufactured to correct the problem at a cost to the consumer.
2000 Ford Windstar with power sliding doors has been having problems where the drivers side sliding door will reopen after it has closed. Ford has looked into the problem, changed parts, sent an engineer, etc. It still happens. Continuosly called Ford customer service after my dealer heard nothing from regional (which was where the problem is now directed) customer service says they can't do anything, because regional is over their heads. My dealer told Ford and I have told Ford that this is a serious safety issue, as it has happened while the car was in gear and moving in reverse. Cannot get any help. Where can I go? also, the first time I reported this problem and had it taken to the dealer was over a year ago.
Consumer states that vehicle's sliding door won't open with the power door lock, but while driving door slides open. Dealer notified. Please provide additional information.
While driving driver's and passenger's sliding doors popped open which may cause personal injury if someone was not strapped in, may fall out. Also, driver sliding door cannot be opened from outside. Wont have access to get in driver's side sliding door. Dealer had the vehicle, but could not determine the cause. But, dealer could only adjust the doors.
While van was parked on a sight incline sliding door on the passenger's side released by themselves and came crashing down, pinning child between door and frame. Child received minor injuries to his legs. Problem was reported to Ford customer's service. The van will be checked by the dealership. Dealer said the door was designed only to stay open on level surfaces.
A D V E R T I S E M E N T S
- Blountstown, FL, USA