This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford winstar model year 2000 with lowback driver's seat. The sheet metal seat back has cut through the foam padding and cloth seat. This leaves a sharp metal edge that cuts the drivers clothing, cuts (bleed) the driver and could impale the driver in an accident. This problem may be related to a known tsb for Windstar which have a "twisted" seatback metal work. It looks to me like poor design. The edge sticking out is sharp 90 angle and would not cut through the fabric of seat or injure driver if it had been stamped rounded instead.
Our 2000 Ford Windstar was rear-ended on I40 08/10/2000. Traffic slowed suddenly, cars were following too closely, struck the left side of the rear of our van at speed. The force of the collision caused the seat back to give way, pinning the legs of my 4 year old son between the seat and his car seat. He was uninjured, however, I suffered severe soft tissue injuries when the seat back collapsed. This could have been a very serious situation had my head struck my son.
- Tulsa, OK, USA
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- Kirkland, WA, USA