This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Ford Windstar. The contact stated that the front windshield wiper motor burned three times within the last three years. In 2001, the vehicle was repaired according to NHTSA campaign id number 01V261000; however, it did not correct the failure. Ford stated that the recall repair was already performed on the vehicle; therefore, they would not assume liability for any repairs to the windshield motor. The failure mileage was less than 135,000 and the current mileage was 140,000.
1999 Ford Windstar faulty brake pressure switch for cruise control needed to be replaced. From the website, Ford Windstar recall: Many owners of these popular vans have encountered any of the following problems. Ford has not taken action to solve these critical problems yet.
The contact owns a 1999 Ford Windstar. The vehicle was parked and caught on fire. The contact stated that a week before the fire the windshield wipers were not operating normally. The mechanic recommended that she change the pulleys in the air conditioner. The contact attempted to have the vehicle repaired. However, a Ford dealer was unable to diagnose the caus eof the problem. The police and fire department were notified, and were unable to diagnose the cause of the fire. The vehicle was destroyed. The current and failure mileage was 100,152.
Recall #01V261000 was rectified in Feb 2002. The motor cover was replaced because water would get into the motor. Today my husband replaced our wiper motor and the old one was filled with water. Obviously, their solution wasn't adequate.
The windshield wipers on my 1999 Ford Windstar are stopping halfway through the cycle and I physically have to get out of my car and push them so they return to the base. There was a recall on for this problem but Ford told me since it was already performed that they would not repair it again.
- Troutville, VA, USA
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Windshield wiper motor. Mr the consumer received a recall letter in the mail regarding the windshield wipers. When the vehicle was returned to the consumer, the windshield wipers did not work on high speed or in cold weather. The consumer was told the replacement part was defective. The consumer stated the vehicle did not have any heat and the technician stated that was a new problem. The check engine light illuminated on the vehicle.
Recently experience wiper motor/harness corrosion on my 1999 Ford wnstar which has resulted in inoperative wipers. The wipers failed while my wife and 2 kids were driving on I-40 which almost caused them to leave the roadway. The vehicle was taken to capital Ford dealer and the wiper failure was analyzed at a charge of $61 on May 20, 2004.the dealership advised that the harness and motor would need to be replaced at a cost of $461. The dealer has been less than helpful in explaining how corrosion developed. On May 25, 2004 10:45 est), I called Ford Motor Corp. Customer relations (kurl 800-392-3673). I explained my situation and referred to recall # 01V26100. She stated that there would be no warrantee/recall coverage because the vehicle was well outside the 12 months/12,000. Miles. She furhter said that the recall was completed on my vehicle in 2001 and that there was no relationship to my current malfunction and the recall. Logic would suggest that a recall 2 years after manufacturer date could contribute to a problem/malfunction 5 years later. Please advise by written notice of your findings or conclusions. Thanks
Consumer noticed that the windshield wipers failed to work on low setting. Windshield wiper motor was replaced three times by the dealer. In addition, consumer replaced the motor four times with no change in system.
The "check engine" light has been on for over a year, very shortly after my last fuel emissions test in 2002. Despite numerous checks by my mechanic, which detects no fuel emissions problems, the indicator light stays on. After each inspection by my mechanic, the light turns off temporarily, (1 or so weeks), and then relights. We have thus failed the md state emissions test (without being tested by them) due to this chronic light problem. My brother-in-law has the same exact problem with his Ford Windstar minivan, and so does another person (not verified myself). The read windshield wiper motor has been recalled. We had it repaired by a Ford repair shop, and it has broken again.
Recall 01V26100/,manufacturer's recall 01S25 concerning windshield wiper: Motor. Consumer called manufacturer about recall repairs, and manufacturer stated consumer's vehicle was not covered under recall because vehicle was branded. On two other recalls consumer had to pay out of pocket because manufacturer kicked it out because vehicle was branded.
A D V E R T I S E M E N T S
- Bohemia, NY, USA