This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were driving on the freeway in Ohio without any problems. Upon exiting the freeway we stopped at a stop sign and barely accelerated and the van hesitated and we barely made a slight turn into a gas station when the van would not switch into gear. We managed to nurse it into a parking spot and put it in park and there is where it stayed, unable to shift into any other gear. We were on our way to Florida from Michigan. The van only had 53091 miles on it and was maintained well. We had the van towed to a dealer and were told the transmission needed to be replaced due to a faulty sun gear. Upon further questioning we were told that something not welded properly just "broke loose" and destroyed the transmission.
Consumer stated the overdrive light illuminated on 4 occassions, the dealer replaced both axle seals and the transmission servo was leaking, also the vehicle would not shift properly at times, after the third attempt to try and correct the problem, the dealer installed a rebuilt transmission, however while driving, the overdrive light illuminated and there was a burning smell coming from the vehicle, smoke began coming inside the vehicle, the vehicle was towed to a local mechanic shop and consumer was informed that the transmission had failed, the vehicle was then towed to the dealer where the transmission was replaced for the second time, however after the transmission was replaced, the dealer informed consumer that the vehicle caught fire and was engulfed in flames, they were trying to find the cause of the fire which had started in the engine compartment in the area of the transmission.
Consumer states that while driving and no warning the over drive warning light will come on and if will be hard for the consumer to shift gear on the vehicle. Dealer will be notified
The transmission failed and the consumer brought the vehicle to the dealer for service as part of recall, the dealer indicated the recall was not transmission related and wanted to charge the consumer for fixing it.
Consumer had just stopped at a stop sign, and was gently accelerating into the intersection when something pooped and the vehicle would no longer go foward, consumer was informed that the breakdoen was caused by the failure of the weld which holds the drum and the secondary sun gear together.
Consumer had just stopped at a stop sign, and was gently accelerating into the intersection when something pooped and the vehicle would no longer go foward, consumer was informed that the breakdoen was caused by the failure of the weld which holds the drum and the secondary sun gear together.
The transmission failed and the consumer brought the vehicle to the dealer for service as part of recall, the dealer indicated the recall was not transmission related and wanted to charge the consumer for fixing it.
A D V E R T I S E M E N T S
- Hazel Park, MI, USA