This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer has been experiencing ongoing problems with following parts: 1. automatic transmission slipping in lower speed; 2. steering would make a popping noise only in wet conditions, and 3. starter woud grind when starting vehicle. Dealer/manufacturer notified.
Van was returned to dealer to fix a minor problem with the transmission. When slowing down and then accelerating, the transmission would jump and jerk into gear. Ford elected to replace the transmission. Then the technician discovered the steering problems and replaced the rack and pinion. Then discovered the lower steering assembly was defective. Therefore, they have had my new van in the shop for 3 weeks.
- Woodstock, GA, USA
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- S. Elgin, IL, USA