This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Went into a curve and vehicle swayed and went into the other lane as if had a flat tire. I had it checked at an independent garage and found rear axle is breaking
The contact owns a 1999 Ford Windstar. The contact stated that while driving at 35 mph, the vehicle made screeching sounds. The contact saw smoke and detected a burning odor. The vehicle then stalled. The contact was able to pull over and park the vehicle in a parking lot, where it remained. The contact's boyfriend inspected the vehicle and related the failure to the rear axle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 70,724.
The contact called on behalf of his mother who owns a 1999 Ford Windstar. The contact stated that the driver's side axle fractured, causing the vehicle to sag on the driver's side. The vehicle was towed to pallotta Ford Lincoln (4199 cleveland rd, wooster, oh 44691, (330)439-0835) however, the vehicle was not diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 15V608000 (suspension) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 250,000.
Ford Windstar rear axle failure highway speeds 3/21/21. Left rear tire collapsed against frame of vehicle. Took vehicle to Ford dealership 4/1/21. They confirmed axle failure and would not cover under recall 15S27. (see attached estimate to replace) they confirmed parts are available. Called Ford Motor Company 4/1/21 800-392-3673 regarding recall 15S27. They will no longer cover recall. Mailed Ford Motor Company request to honor recall 15S27 4/5/21. No reply yet as of 4/13/21. The Windstar engine, transmission, body are sound and was used daily. If not for they rear axle failure it would sill be used. I feel if the recall was a known problem by Ford and the "fix" failed. Ford should be reasonable to make it road ready again being it was a recalled part.
I was driving in a 50 mph zone when I was coming to a stop the lower control arm broke free from the sub frame but I was able to keep control. Van is now useless and I only have 125K miles on it.
- Redford Charter Township, MI, USA
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The axle on the back driver's side is terribly rusted to the point of no repair. The mechanic stated it is a recall problem and needs to be taken to the Ford dealer. He also stated that it is dangerous to drive due to the problems that it was causing the wheel to not fit or stay on correctly causing it to rub on the vans surface causing a blowout and making driving almost impossible and dangerous. Thank god my son drove it and not myself. Thank god that he is okay. This problem needs to be dealt with asap. I am a foster mom and drive children in this van and it definitely needs to be inspected for the problems and repaired. My son was on his way to put gas into the vehicle when this happened. The kids and I were going to hit the highway and go to a food pantry in the adjoining city. Thank god we didn't. this all happened while my son took the car to put gas in before the kids and I were to leave out. We had already stated that the wheel wasn't fitting on well and decided to take it to the mechanic. The mechanic told us there was nothing he could do because of the corrosion and then informed us about the recall on the vehicle and the problems this model was having with the axles and rust and corrosion and other problems. Thank god this was on a city street and at the time there was little traffic, otherwise it could have been a dangerous mess.
Bracing on rear axle did not work, the bracing retained road salt and moisture causing the axle to fail. I was driving to work when the axle broke and almost went into a dich.
The contact owns a 1999 Ford Windstar. While driving 32 mph entering a ramp to the freeway, the rear axle fractured without warning. The contact managed to veer to the shoulder of the road where the vehicle shut off and would not restart. The vehicle was towed to the contact's father's house. Kocourek Ford Lincoln (2727 N 20th ave, wausau, wi 54401, (715) 298-3673) and the manufacturer were contacted and stated that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign numbers: 15V608000 (suspension) and 10V385000 (suspension). The failure mileage was approximately 130,000.
The contact owns a 1999 Ford Windstar. The contact stated that the vehicle was repaired per NHTSA campaign number: 15V608000 (suspension) in 2015. While driving 35 mph, the rear of the vehicle dropped. The vehicle was pulled over to the side of the road and, when inspected, the contact noticed that the tires where caved inwards. The vehicle was towed to groove Ford (10039 E arapahoe rd, centennial, co 80112, (720) 523-9154) where the contact was informed that the rear axle beam needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was 134,000.
The contact owns a 1999 Ford Windstar. The vehicle was repaired per NHTSA campaign number: 12V195000 (suspension) by an unknown Ford dealer in circleville, oh that was no longer in business. The recall required the dealer to inspect the vehicle and install a reinforcement bracket on the rear axle or replace the axles, as necessary. The contact stated that the dealer did the latter, causing the failure to recur after five years. The contact stated that the failure recurred as his daughter attempted to slow down while exiting the highway. The vehicle swerved back and forth uncontrollably. The vehicle was pulled over to the side of the road where the driver noticed that the rear wheels were crooked. The manufacturer was made aware of the failures and stated that the recall would not be performed again. The vehicle was not repaired. The failure mileage was approximately 130,000.
The contact owns a 1999 Ford Windstar. While driving approximately 50 mph, the front driver side control arm fractured and the vehicle could not be driven. The vehicle was towed to the contact's residence. The failure was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 12V194000(suspension). The contact indicated that the vehicle experienced the same failure listed in the recall. The dealer was not contacted. The failure mileage was 109,000.
1999 Ford Windstar LX. Consumer writes in regards to bracket recall that was not honored for vehicle. The consumer stated the airbag did not deploy. The consumer stated the manufacturer agreed to have the vehicle repaired.
Subframe is completely rusted through and will not pass the safety. The vehicle was treated by the recall 11S16-S4.in 2012. I went for a voluntary safety check and the vehicle stayed at the service as very unsafe to drive.
I was driving and heard a thud. When I hit the brakes there was a grinding noise. The tire than becamed slant and the steering wheel is cocked to one side.
Both front lower control arm rear attaching brackets and both body mount attachments at rear of sub frame are rusted and broken. Making a left hand turn I heard a clunking sound. Upon inspection found the above problems
I had the rear axle replaced by the recall, and which I paid $300 for the work. The axle now does not align properly and I have been told that shims are required. Without them the rear axle eats my tires. Ford has a policy to my understanding that new parts installed by Ford have a lifetime warranty. I believe that Ford should fix or pay for this work so as to make my van safe, why should I have to repair an axle that was just replaced less then 10000 miles ago.
Front left sub frame by the motor mount is rusted through. Passenger side is fine. Concerned this could break which could cause the vehicle to loose control at highway speeds.
I just purchased the 1999 Ford winstar and. 2 months later I was driving to work and the rear axle beem broke causing me to looae control. I am just now finding out about the recall please advise this I S my only vehicle
The contact owns a 1999 Ford Windstar. While reversing the vehicle from the driveway, a clunking noise was heard coming from the rear passenger side of the vehicle. The vehicle was towed to the dealer where it was diagnosed that the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 224,000.
A D V E R T I S E M E N T S
- Alum Creek, WV, USA