This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Experienced a sudden loss of steering while making a turn in a parking lot. I nearly struck another vehicle. This happened several times, all while making low speed sharp turns. My service representative told me the bearing in the power steering pumps fails contaminating the power steering fluid which then causes the failure of the rack and pinion steering gear. My own research shows this to be a common problem among all Ford vehicles using this type of pump. Loss of steering while attempting to make a sharp turn is a dangerous situation.
- Springfield, VA, USA
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Vehicle is leaking power steering fluid around bushing. A mechanic examined vehicle, and stated that problem could be with rack and pinion system. Please provide any additional information / documentation.
While driving, consumer could heard a noise coming from steering, just like when power steering was low in fluid, consumer then took vehicle to two different mechanics, they said that problem was with rack and pinion steering that had a leakage. Manufactrurer was contacted at the time, but could not provide any other help.
The power steering on this vehicle went out as my wife was rounding a curve. She described it as going off and coming back on. When it stiffened up, she turned harder and it loosened up fast. This caused her to go partially off the right side of the road. She got it home and it would hardly turn while in the driveway. Power steering fluid is leaking from the right side rack and pinion boot. A Ford dealer showed me article no. 01-5-6 dated March 8,2001 that discusses this issue and states it is for information only. Thank you for your time and help.
Binding/klunking/groan when turning when cold weather working w/ Ford for over two years on problem /replaced rack, hoses /repositioned power steering hoses/ finally went to arbitration and Ford bought back vehicle before going to arbitration board
When making a left turn driver heard a unusual noise coming from front end of vehicle. Vehicle was taken to repair shop wher emechanic noticed that power steeriing fluid was leaking, and rack and pinion had completely blown out. Dealer replaced rack and pinion.
I have had more than 4 problems with this car in past two years that have been major problems. I would just like to see if other people have had as much problems with the steering and the van it's self.
My mechanic has suggested that I contact you, I have contacted Ford Motor Company, and they are not being of any assistance. My mechanic has stated that with the number of miles on my vehicle, the items that have failed should not have, and is unsafe. Please tell me how to go about getting some help from Ford Motor Company thank you cynthia sora. No safety defect listed.
A D V E R T I S E M E N T S
- San Ramon, CA, USA