This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The plastic lens on my 1999 Ford Windstar headlights have clouded (not dirty) with age. The light emitted by them at night has decreased because of that. That has created a safety problem when driving at night. I cannot see as clearly or as far down the highway. This worries me. Ford has declined to replace them for free saying they have no recall on this problem. I work for an organization that has a fleet of Ford. I have seen that same problem in the older Ford. Ford Motor Company should replace the lens for free. No such problem existed in cars with glass headlights. Thank you!.
Consumer noticed condensation in headlights. Dealer has been contacted. Technician stated that the headlights needed to be replaced. The consumer stated that the entire headlight unit had to be replaced. After the three year warranty expired, the transmisson had to be replaced. The engine light had come on, and was told that it was the sensor.
- N. Tonawanda, NY, USA
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- Harlingen, TX, USA