This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Paint is peeling off of top of 99 Windstar. Primer is still intact but the paint will peel off in big "hunks" and now there is a area of approx 12"X4" that is just primer. The rain gutter paint is cracked and will peel off soon. Ford hotline refers to dealer, dealer says it is out of warranty. (of course it happens right out of warranty.)
The paint is peeling off the roof of the van. We feel on a vehicle that is only three years old this kind of thing should not haappen, the primer is showing through. In October I took the van too get it looked at and at that time the gentleman I talked to said the Ford rep. Had to see it to give us an estamate.when the rep. Came too town he would not even look at the roof. All we were hoping for was some help repairing the damage.my husband also talked to the person who left the message and all we are being told is that the warrenty is up. I was wandering how many other people have this same problem, and have not discovered it yet, the only way we saw the paint problem was we looked out of my inlaws window and saw that the paint was peelling off. That was in october2002 and Ford never let us know until Jan.2003 that it was out of warrenty and the rep.wasin town that day and never lookedat the problem.
- Portersville, PA, USA
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- Norfolk, VA, USA