This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Doors will occasionally not close, will start to close then re-open or will fail to open. When they fail to close it will be extremely difficult to get them to close. Similarly, when they fail to open they will need to be forced open. This occurs with small children in the car.
Consumer has a few problems with vehicle & it has been to the dealer 4 times. The sliding door doesn't shut completely & the steering has a noise from the inside around the dashboard. Manufacturer is aware of the problem, but has no remedy.
While driving or closing both sliding door, sliding door would pop back open/and not closing the doors properly. Dealer cannot determine the problem, but suggested to by a new 2000 Windstar.
Sliding door will not close properly. Intermittently it would prop itself back open. Vehicle been in / out of dealer's shop on several occasions, and problem still occurring. Doors are electronically operated, cannot operate door without vehicle started.
- El Cajon, CA, USA
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While driving down the driveway sliding door on the passenger's side popped open about two inches. Van has been to the dealership four times for this problem. The dealership doesn't seem to be able to solve this problem..
Sliding door on the driver's side keeps popping open. Happens while driving & the door would chime. This has happened at least 6 times. It's very hard to close once it has popped open. Took to dealer & was informed the door works just fine.
Passenger side sliding door will not stay open on an incline. Door will stay open for a while but when a passenger enters the vehicle, the door releases and closes on the passenger. This is a dangerour codition which could injure an adult or kill a child. The same problem does not exist on the drivers side sliding door. Dealer unable to repair since the raised section on the bottom rail is a factory body stamping. A review by the dealer noted that the driver side raised area was higher than the passenger side.
Both rear sliding doors are not stable when moved to fully open position, especially on roads/driveways where there is a decline. In four cases over the past two weeks, the vehicle was parked in our driveway with approx. A 15% decline. I opened the door for my son and it "locked" in the fully opened position. However, in one instance he was exiting the vehicle when the door closed and lodged his head between the door and the frame of the vehilce. He was not seriously injured. Similar things have happened over the past couple of weeks.. we are renting the vehicle from enterprise. I belive that a very serious situation exists and should immediately be invesigagted. We have rented other minivans in the past, and all have had active locking mechanisms where the handle had to be lifted to close the door. The Windstar relies on a simple detente which is not sufficient for vehicles on declines.
A D V E R T I S E M E N T S
- Owings Mills, MD, USA