This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Various problem with power lock locking by itself/windshield wipers working intermittently/dome light not operating, and door ajar light staying on. Vehicle been in / out of dealer shop on several occasions, and problems still reoccurring. Possible electrical problem with failure of power locks, windshield wipers, dome light, door ajar light, door ajar switch, lift gate door ajar switch, battery saver relay inoperable, and washer light illuminating. Brakes noisy at times, dealer stated this was due to brake dust. Power steering is noisy when turning back and forth, dealer replaced tie rod end. Sliding door rattles while driving over bumps, dealer added foam tape to back side of panel, driver door rattles, sliding door hard to open at times, dealer lubed sliding hinges and latch. Dealer replaced shocks due to rattling noise when riding over bumps. Drivebelt replaced. Maf sensor replaced due to hesitation. Window guide did not fit tight.
*since purchase new, one tire would go nearly flat weekly. Took it to the dealer to have it checked when they checked the window mechanism and the ABS sensor light--no problem found. Took it to 3 different tire stores (2 Goodyear)--no problem found. It went bald after only 18K and 2 rotations. No problem since purchasing 2 new tires. Alignment was not a problem--done @ 10K & 21K. Weather did not effect air loss, either. *drivers "auto-down" feature has never worked consistantly. Has nearly caused accidents & is very frustrating. Dealer has checked it too many times to count--same with the light on the dash coming on and not going off. I think they changed fuses once--still happens, but not as often. Would that effect safety? I don't know if the system will work properly while the light is flashing. *wiper problem is very intermittent--of course. When on slow intermittent (1 or 2) speed, will speed up on it's own to very fast & then must be turned off & back on again in order to get the correct speed set again. Temp & time run does not effect malfunction at all--happens hot or cold & after 3-5 minutes or up to an hour. Back wiper has always "chattered" when wiping--worse when cold. You change this window" it's hard to tell what you type and very hard to correct errors.( dot number: 97S " tire size: P215/70R15 )
Replacement windshield wiper (pass) does not seem to fit correctly-none of the wipers in dealer stock fits with same positive locking action as the orginal wiper blade. Appears that wipe blade assy can pop off under some conditions
- Plainview, NY, USA
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You can call me to get details or Ford can call. Both wiper and seat were safety items and caused us to drive this new van in a very unsafe mannor. The wiper motor had to be replaced first then some module. Took about one week to get the wipers fixed. The driver seat tilts and slides forward so people can get in and out the back. The retaining nut fell off the stud that holds the cable on. Since two push nuts were under the seat and both would not stay on the stud I think the studs are undersized. Once the cable pops off the seat tilts forward and the slide is free to move forward or back but no way to lock the slide or tip the seat back. I had to drive like this to get home. Face about 2 - 3 inches from the steering wheel. Call for more details if you want.
Driver side wiper failed during a major downpour in rush hour traffic. Visibility was next to zero. Managed to get vehicle to the side of the road without incident. In checking wiper arm I found the nut attaching the wiper arm to the wiper motor assembly had come lose. Because of the loose condition, wiper arm would not move more than 1-2 inches. A simple washer or lock washer under the nut would have prevented this failure.
A D V E R T I S E M E N T S
- Beaverton, MI, USA