This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1. transmission will shift erratically, and a loud noise will occur and motor will shake. Ford engineering was sent out and determined transmission needed work, but no dealer will honor warranty. 2. brakes will fail in the winter and in slippery roads, causing pedal to go to floor and vehicle will not stop. 3. all doors lock by themselves/ lights flash on and off, and heater and defroster motor will come on even without the key in the igntion. Vehicle will even start up by itself.
The problem seems to be related to a blend door which blends heated air with A/C. the door apparently does not position properly and so a cold mixture is delivered O the front compartment. The rear ventilation controls work perfectly (this is the extra capacity heat & A/C option). Repairs have been attempted in severn visits to two different dealerships over the past eight months but the problem still persists. Although the blend has been replaced the problem has not been fixed. The dealer indicates that this is a problem that Ford needs to fix. Ford has not accepted responsibility for the problem to date and I am without heat in the front compartment.
- Westborough, MA, USA
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- Crown Point, NY, USA