This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1998 Ford Windstar gl. Consumer writes in regards to being unsuccessful in reaching a fair and equitable settlement on his claim for the damage as per recall to the automobile the consumer stated the settlement Ford offered of $2000 was unacceptable as the vehicle is a handicapped accessible van, with handicap equipment.
The contact owns a 1998 Ford Windstar. The contact noticed that the right rear wheel was sinking into the wheel well. The contact lifted the vehicle and saw that the rear axle was cracked. The contact tried to weld the axle together and was informed that there was a recall on the rear axle. The contact spoke with the manufacturer and was told that the vehicle was not included in NHTSA campaign id number: 10V385000 (suspension: Rear: Axle: Non-powered axle assembly). The failure mileage and current mileage was 201,000.
The contact owns a 1998 Ford Windstar. The contact stated that while driving 35 mph, the rear axle broke. The vehicle was towed to an authorized dealer who repaired the rear axle. The contact referenced recall 10V385000 (suspension: Rear: Axle: Non-powered axle assembly) but was informed by the manufacturer that the vehicle was not included. The failure mileage was 194,000. The consumer stated she had to pay a deductible and some F the repair cost.
1998 Ford Windstar. Consumer states problems with rear axle the consumer stated her husband was in the process of exiting a garage, when suddenly the rear axle completely broke in half. He then discovered the axle was defective due to it being severely corroded in the middle. The consumer has since received a recall notice and is now requesting reimbursement. The consumer is only seeking reimbursement for the part, because the repair was done by a non-Ford repair facility. Updated 02/10/11 updated 04/16/13
1998 Ford Windstar. Consumer writes to follow up to an inspection for the rear axle recall the dealer informed the consumer that her vehicle did not have a broken axle. The consumer inquired as to whether or not a sealant or protective coating should have been applied to prevent the axle from failing in the future.
- Corona, NY, USA
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The contact owns a 1998 Ford Windstar. While in the parking lot the contact noticed that the rear axle was fractured. The contact stated that he was having the same problem as recall 10V385000 (suspension:rear:axle:non-powered axle assembly). The vehicle was towed to the dealer and the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 180,000.
The contact owns a 1998 Ford Windstar. The contact stated that after receiving a recall letter for recall 10V385000 (: rear: Axle: Nonpowered axle assembly), he called three local dealers all who did have parts to perform the repair. The dealer would not inspect the vehicle as stated in the recall notice. The failure mileage was approximately 36,000. Updated 01/12/11
The contact owns a 1998 Ford Windstar. While driving at approximately 40 mph, a rattling noise was heard coming from the rear of the vehicle. Upon examining the vehicle the contact noticed the rear axle was cracked about 12 inches left of the center. The vehicle was not taken to an authorized dealer to be examined. The failure and current mileages were 126,000. Updated 10/28/10. The consumer stated the a plate was welded to the axle which was a temporary fix so he could drive the vehicle home. Updated 10/28/10
A D V E R T I S E M E N T S
- Woodridge, NY, USA