This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer took vehicle in to dealer for a recall repairs on front spring. Same day consumer received car back, there was a banging noise when consumer hit a bump. Consumer had not contacted dealer. Please provide any further informayion.
Both front coil springs broke. The first one broke at 60,000 miles and cut the side wall out of the tire. The second one broke at 63,000 miles and cut the side wall out of the tire instantly. Both incidents occurred at slow speeds. If it would have occurred at highway speed, a roll over may have taken place.
While pulling vehicle out of garage vehicle dropped on driver's side. Tire was shredded. Also, this broke the strut. Vehicle was towed to dealer. Driver's side coil spring had to be replaced. Coil spring broke ripping the sidewall of the tire and bending the strut and strut mounting plate, dealer would not cover repairs and Ford said they had no record of the problem. Nlm
While pulling out of driveway the coil spring broke. Also, spring punctured left front tire, and blew tire completely out. Consumer has contacted dealer.
Consumer was traveling 15mph on a two lane ramp and heard something popped, and steering column was difficult to steer. She was able to pull over to shoulders, and noticed that a coil spring had fallen out and puntcured right tire. Consumer states left and right front coil spring was replaced.
While pulling out of a parking space, the front right spring broke. Had to have car towed to repair shop. I was told I needed to replace coil springs on both front sides. Repair could not be made on same day becasue Ford is the only manufacturer of the spring and no one in town had the replacement springs. I had to rent a car for the weekend.
Left front coil spring broke while the vehicle was parked. Dealer was notified, and informed consumer vehicle was out of its warranty, and any repairs would be at consumer's expense. There was evidence of a flaw in the metal. 2-3 inches on each broken end of the coil spring was rusted.
Front right coil spring broke while consumer's daughter was driving at approximately 10 mph. When coil spring broke, it caused front right tire to blowout. Consumer replaced original tire with a spare, resulting in spare being destroyed because of broken coil spring.
Left front coil spring broke while vehicle was just starting to accelerate forward after backing out of a driveway. Ford dealership stated that spring had rusted, and this caused component to break.
Front coil springs broke while driving 5mph. Noticed rubbing against tire which was becoming frayed. Took to dealership, and mechanic indicated that problem was definitely front coil springs, but did not replace them. Owner working with dealership.
While driving at 20 mph coil springs popped in two spots. Contacted dealer, dealer only wanted to replace left side of the car, not both sides. There was a similar recall on earlier models.
Van parked in driveway, both front coil springs broke simultaneously causing front of vehicle to drop 5 inches and nearly piercing sidewalls of both front tires.
A D V E R T I S E M E N T S
- Spencer, MA, USA