This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problems with transmission, torque, power steering, and front end stable rods & arms. The transmission and torque had been replaced twice, the power steering once, the font end stable rods and arms twice and remained bad. The battery light had come on and the idler pulley was replaced, there was a creaking/cracking noise when turning the wheel and the outer tie rods were replaced along with the toe being reset, there was a clunk when going over the bumps, there was a vibration underneath due to the transmission, the engine light would come on and off and seemed like the shifts were erratic, the transmission leaked badly, and on some occasions the starter did not engage.
This van is 3 years old. Corrosion most likely caused the problem with strut rods & sway bar links. Obviously this manufacturer was not concerned with quality B/C of all these problems. The Ford company will not reimburse me (my van is no longer covered by factory warranty) unless they issue a recall on any particular problem. I just don't understand why I would have all these problems with a vehicle that was less than 2 yrs old when the problems started. Maybe you can't help me, but I wanted to lodge a complaint.
While driving at 60 mph severe vibrations occurs, causing safe handling of vehicle to become extremely difficult, cause unknown. Consumer states local dealer has tried various things such as tire balancing, alignment and changing all four tires but nothing has resolved the problem, local dealer stated that this particular vehicle has this problem and they dont know what to do to correct it.
- Salem, MO, USA
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While consumer was traveling on the highway vehicle started shaking, and lost contol. Hit a guardrail, and flipped over three times. The consumer was traumatized, and didn't remember anything.
Persistent loud groan or rubbing sound occurs when steering wheel is turned to left and when turning to right when straightening out from left turn. Front end shop advised struts and strut support brackets require replacement at cost of $588. Vehicle is 6,000 miles out of warranty. Shop supervisor expressed suprise that such components require replacement. Because of service back-ups dealer has not yet advised on proper solution.
My wife was turing left at a red light and was waiting for pedistrians to cross the street. As she turned the corner the right front tire snapped off of the hub and almost hit a lawyer! all five of the studs broke off, the metal indicated they were fresh breaks. There was not any indication of the nuts being lose, the nuts were still screwed on the studs. The wheel and nuts did not look scared as if they had been lose. Pior to the wheel coming off there had been no shimmy or vibration at all. I had driven the vehicle the previous night and had not felt anything out of the ordinary. She had only accelerated from the left turn position about 15ft and could not have been going faster than 5 mph. The vehicle had not been serviced after we purchased it. Thank god she was not on the interstate in 5'oclock traffic!
When traveling approximately 55mph or more vehicle would vibrate. Went to dealer & had the wheels changed 5 different times. The steering wheel would shake, but vehicle was controlable. There would be clunking noise going into drive or reverse. Has been an intermittent problem.
Vehicle pulls to either the right or left if the steering wheel is released for one second. It pulls so badly that while driving it wanders into other lanes. Dealer has not been contacted.
A D V E R T I S E M E N T S
- Freeland, MD, USA