This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer states power steering fluid stays low, consumer requested that it be checked for leaks, mechanic discovered that rack and pinion was leaking from left boot area, this part has failed 4 times.
There is a grinding noise coming from front of vehicle when traveling slowly and making a turn. Dealership examined vehicle and informed consumer that tie rods were defective. A Firestone service center informed consumer that problem was due to rack and pinion steering. There was NHTSA recall 97V165001; however, manufacturer informed consumer that this vehicle was not included in recall due to VIN.
When turning steering wheel left or right it will make a terrible grinding noise. Dealer has replaced rack and pinion steering, but noise has reoccurred again.
Rack and pinion steering assembly was not working properly. When turning to left or right there was loud grinding noise. Contacted garage, and garage ordered a new part, problem was remedied. The original equipment failed after two years and poor design is the cause. The consumer believes because of numerous failures of this equipment there should be a recall.
Rack and pinion steering broke when traveling, causing poor steering control. Also, tie rods malfunctioned, almost was involved in a crash. Consumer has contacted dealer.
Van started to make loud grinding noises when turning wheels and also getting hard to turn. I took it in to the dealer, but was told by service dept. That there was no recall on this van. As I was leaving I spoke to another employee there and was told that there was such a problem with that year van. I then replaced the power steering pump and that did not fix the problem I then took it to another Ford dealer and was told that the problem was in the rack and pinion steering and the price to fix it was about $1000 I was not able to afford it so I have driving it, however now the van will sometimes shut off when you proceed to make a turn in either direction. I have come very close to having someone hit me from behind. I took it to another mechanic and we are going to have to have it fixed at our expense. I feel that we should not have to pay for a problem that came from the Ford Motor Co. I also took it today 1-4-2000 to see if the dealer would look at it but was told by a man named jerry in the service dept. That they would not do anything.
Whenever steering wheel is being turned, left or right it would make a great deal of noise. Had taken vehicle to dealer for diagnostics & was informed it was the tie rod. Had taken vehicle to private mechanic who stated that it was the rack & pinion that needed to be replaced.
A D V E R T I S E M E N T S
- Oregon, WI, USA