This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Would hear squealing/howling noises coming from the steering area. Steering was inoperative. Would have no control of vehicle. Took it to dealer & informed consumer tie rod ends have worn out excessively due to a lack of lubricant. No grease fittings.
When driving or making a left or right hand turn consumer noticed a clicking noise. Contacted the dealer. Dealer noted that outer tie rods need to be replaced on both sides, driver and passenger.
A loud grinding noise started occurring when the whell was turned. My wife said she heard the noise and thought she needed power steering fluid. I put a little in but the noise didn't go away. Took van to dealer. They called and said the outer tie rods were bad and grinding metal to metal. Had them replaced. When my wife picked up the van, the repair person said to her that since there were no grease joints, so there was nothing I could have done. He said that Ford said it was a bad design and they had a model to replace it. This didn't sound good to me and I wondered why I had to pay for their bad design. If the tie rods were grinding metal to metal, it could have led to a break and steering failure.
A D V E R T I S E M E N T S
- Lometa, TX, USA