This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rack and pinion steering was replaced at 50,000 miles at dealer for a cost of $1,500, and it failed again. Steering rack should not malfunction in such a short period of time. Also, boot leaks caused power steering pump to malfunction.
At 35 thousand miles power steering went out. Mechanic replaced steering pump at 38-39 thousand miles, power steering went out again. Mechanic researched problem, found out that tie rod end rods were too tight, putting extra strain on power steering.
- Fariburn, GA, USA
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On numerous occassions this vehicle while stall when coming to a stop (stop sign/traffic lights). This vehicle has been to the repair shop over 8 times and was last worked on for this problem in June 2000. Then in July 200 while on vacation the power steering pump failed and the emission control failed. Although the dealership has been repairing the problems the vehicle has lost it's creditability as being safe.
While driving the van all of a sudden there was no steering at all. Driver could hardly get the van to the side of the road. Van was towed to the dealerhship. Broken steering: Power assist belt was replaced.
Van started to make loud grinding noises when turning wheels and also getting hard to turn. I took it in to the dealer, but was told by service dept. That there was no recall on this van. As I was leaving I spoke to another employee there and was told that there was such a problem with that year van. I then replaced the power steering pump and that did not fix the problem I then took it to another Ford dealer and was told that the problem was in the rack and pinion steering and the price to fix it was about $1000 I was not able to afford it so I have driving it, however now the van will sometimes shut off when you proceed to make a turn in either direction. I have come very close to having someone hit me from behind. I took it to another mechanic and we are going to have to have it fixed at our expense. I feel that we should not have to pay for a problem that came from the Ford Motor Co. I also took it today 1-4-2000 to see if the dealer would look at it but was told by a man named jerry in the service dept. That they would not do anything.
A D V E R T I S E M E N T S
- Ozark, MO, USA