This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer stated while parking and without any indication vehicle lost power steering. Vehicle was serviced, technician noticed steering fitting was rusted which caused the power steeering fluid to leak. The hood was difficult to open. The dealer lubed the latch.
I filed a complaint on 2/10/03 (ODI # 10005590) relating to the loss of power steering fluid in our 1998 Ford Windstar. The dealership, at that time, used a repair kit (rather than a complete replacement) for the second time in a year. In early August, 2003, the repair kit failed again and we had no power steering fluid left at all. Three failures in a critical safety device in 18 months very clearly indicates that the manufacturer's remedial plan is inadequate and a recall is necessary.
For the second time in one year, our 1998 Ford Windstar (VIN [xxx]) is in need of repair to correct a power steering fluid leak. I understand there are two service bulletins that have been issued on this defect (BC3150970219 and 0156). Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Camp Hill, PA, USA
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- Pine Knoll Shores, NC, USA