This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at 60 mph the car downshifted to a low gear causing the RPM's to race and the car to lurch. Was able to pull to side of busy highway without incident. Ford dealer replaced map sensor and rebuilt/replaced the transmission. Ford company paid all but $200 as part of their "customer goodwill program". I think there should be a recall on the transmission and if so, I would like my $200 refunded to me. The tie rod ends failed right after the warranty period. Even the dealer alluded to the fact that they were probably factory defects, that they should not go bad then. The 'open door sensor' stays on even though all of the doors are closed. This happens sporadically. It may happen twice a day and then not happen for days. The automatic doorlocks have not worked properly since about 40,000 miles. I have to manually lock/unlock the sliding door. And to top off all of my problems, last week I had a mouse in my glove compartment! the design of the glove compartment lets you look right into the engine, and a mouse got in there and chewed up my maps and clean paper napkins. I am not happy! and that will be a safety issue if I am driving and someone opens my glove box! I bet you have never heard that one! my biggest concern is the transmission. I hope to hear from you about that. Thank you very much. Nancy
Two incidents of sudden acceleration, one causing damage to our vehicle and the one ahead as I was parking next to a curb. Second time was in driveway when entering garage; slammed on brakes to not hit house. Numerous incidents of hard 1st to 2nd gear shift at 15 mph; sounds like a hard thud. Ford overfilled trans. Fluid 1/2 quart as a fix in November; replacing valve pump now in January.
While wife was driving tire blew out, and automobile accelerated. Driver could not get automobile to stop.- vehicle went into a ditch and flipped over. Driver was injured.
I am so scared to drive our van- I have no idea what to do. Thia van showed be considered a lemon- or Ford should repair it. We purchased the van cause we had another little one on the way(making 4 kids) in the past we had old vechilcles. We decided to spend the $$ and have a reliable vechicle since we have 4 kids and travel around town alot. First my air codtioner goes out in July, 99 (electrical- no power to it). We did not have the $ to fix. Than in August,99 we started experiencing intermittent neutral condtion after driving and coming to a stop. Had to rebuild the transmission- due to a faulty clutch piston that Ford knows is causing problems in ax4S Windstar 3.8L. Engine - stalls usually when driving at low speeds, such as O turns or coming to a stop. Scared to death that somesone will run into me. Steering- vechile pulls to the right so badly that in seconds I am in another lane. Have had it relighned. The other seroius problem is I will start van or have foot on brake and it itermittally accerates in surges on its own. My foot in not near the gas- I am so scared to death that I will lose control of it resulting into an accident. I am so scared to drive this van and it is only a 98". what am I to do. I do not want to wait for and acident or death to someone. Please help!! I need some advice. I have no warranty on van- but yet with so many problems why should the consumer have to pay when Ford knows of the problems with the vans- what does it take - death!!! I need to know what is causeing these problems. I can not afford to keep taking them to mechanics and not getting it fix. Shouldn't Ford have to take this piece of crap back-please help!!
- Newman Lake, WA, USA
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Speed control would not disengage while driving 75mph. I tried turning it off from the steering wheel as well as by braking. At this point I realized I had no braking power and managed to use an exit ramp slowing down but not stopping completely by using the emergency brake. Engine was still revving at 75mph when I shut it off. Car was towed to tamiami Ford in naples, fl. They could not fin any problems. Test drove at highway speed without incident. Please notify me as to any similar problems. Thank god my children and I were not injured.
Vehicle jumped forward when stopping. Accelerated by itself, resulting in a crash. Brakes when applied, squeak loudly. Gears were very hard to change. Dealer contacted and is aware of the problem. Problems still exists. Provide further information.
Consumer was traveling, upon making a stop when approaching an intersection, the vehicle shifted gears from drive into netrual. Without knowing consumer depressed the accelerator, and the engine raced up and the vehicle was at a dead stop. Consumer contacted the dealer, dealer replaced parts within the transmission.
Vehicle surges forward, causing the vehicle to jerk violently which could result in an accident. Dealer has overhauled transmission twice. Defect is still reoccurring. Cannot duplicate defect.
While driving the vehicle accelerates without warning. Had to press the brake pedal very hard in order to stop the vehicle. Also the vehicle will rev up to 25 RPM. Took to dealer twice, dealer cannot determine problem.
Consumer released the emergency parking brake the vehicle violently surged forward, causing the wheels to turn. Owner immediately slammed on the brakes. The dealer has been notified.
A D V E R T I S E M E N T S
- San Ramon, CA, USA