This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A/C Oct. 99 $168.98, Dec. 99 $134.40 suspension July 01 $664.61, Dec. 99 $515.85, Jun 01 $61.78, body Jun 01 $443.61 other cd player Jun 01 $19.50 and $366.86 turn signal Jan 02 $161.04 dome light Jan 02 $84.02 Jan 02 $89.72 door Oct 99 $134.52, Mar 03 $285.07 steering Sept.02 $258.82, Mar. 03 $569.32 computer controls Sept. 00 $106.02 engine Jan 02 $784.75 coolant smell (found front cover gasket leaking) Sept. 02 $85.95 (told throttle body worn out, sold me update computer software, seams to run better) currently in shop for check engine light and A/C system intermittent. Mechanic found engine problem, says main bearings or crankshaft bad, possibly due to coolant in oil system from January 02 problem
Head gasket blew. Never ran hot. Always serviced on time. Talked to owner at the Ford dealership, who in turn had me talk to the service mgr. He told me he would look into it and see if there was anything Ford would do about it. He never called me back, so I called him after a week. He said he left a message on my answering machine. I don't have an answering machine...then he tells me the only problems with the 3.8 engines was in the T-birds, not the Windstar. By this time I have already looked on the net and seen the problems are with the Windstar as well. He then tells me to come in and talk with the owner. I had already taken off work to do this. I now have the van at my mechanic to be repaired. I will never again buy a Ford product. I personally believe that if Ford is producing a faulty product, they should take the blame when it tears up. I know from the net that they did a repair, or trade in allowance on some years for the same problem, but stopped this program in 1998. There was never a recall. I think they tried to just ignore it and see if it would go away!
This van has all the defects and complaints listed on thegovt. Recalls the NHTSA site and others ihave too much info to put on this site if there is anyone I can send my complaint to please let me know iam putting it back into the shop again ive been thru a nightmare along with trying to assure my 4 kids that they were safe in this van thankyou angela wallace and by the wat the dealer that sold me this van will not cooperate at all
Head gasket failure. Faulty head gasket design in my opinion ABS/traction control unit. Current problem tsb states that fuel tank manufactured with incorrect depth - fuel pump wiring is rubbed until electrical short occurs - and fuel pump fuse blows - vehicle is then stuck in traffic, in the middle of an intersection etc. Fords recommended fix is to replace the fuel tank and pump assembly however, they will not contribute anything to the cost of the repairs caused due to their faulty design.
At 55,000 miles my 1998 Windstar with the 232 cubic inch engine, you guessed it, blew a head gasket. After reading about the problems with previous models, it looks as though Ford has more problems a"head" (sorry had to). What steps should I take to help the other consumers make complaints so we aren't out thousands of dollars for repair costs that is obviously a Ford problem" what steps can I take to get Ford to cover the costs of this repair" sincerely,
- Augusta, GA, USA
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The head gasket on my 1998 Ford winstar 3.8L engine has failed at 90,000 miles, well short of what I would have expected. It appears that Ford has issued a recall for older 3.8L engines which have had head gasket failures, but not for this model year. I am registering this complaint in the event that other Ford owners are experiencing the same problem.
1998 Windstar head gasket failure. The consumer noticed the coolant was low and had it to topped off. The coolant level continued to fall. The mechanic refused to change either fluid due to the head gasket failure. There was a recall on the 95' models but it appeared that Ford did not fix the problem. Refer to ODI# 10028678
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- Fargo, ND, USA